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Enterprise Vault placeholder recall not working

Bothari
Level 3

Hi, 

first a little description about our environment:

1) EV version 1.0.4 HF3 running on Windows Server 2012 R2

2) EV is being used to archive files on 4 node Windows Server 2012 file cluster

When trying to do a bulk recall od placeholders (we have to copy, not move, them to new locations) using command: 

FSAUtility -b -s \\path-to-share

FSA utility does its thing and log says the placeholders were recalled  but not even those placeholders are recalled (they still have an "X" on them). 

Log can be found attached.

What am I doing wrong?

 

2 REPLIES 2

ManishN
Level 4
Employee Accredited

Without dtrace it would be quiet difficult to say. you could set dtrace on fsautility and do the steps to confirm

If you use -t with fsautility, does it give the same results?

Bothari
Level 3

Today I have tried placeholder recall on the same folder with dtrace on (log in attachment) and a cluster node on which the share is stopped responding but in a way that cluster service wasn't aware node was down (had to shut down node forcefully).