04-07-2016 02:38 AM
Hi,
We are using Enterprise Vault 10 also able to search archive mails but not able to search customize mails. We can see the mails but cannot open
Vaibhav
04-07-2016 09:36 AM
Can you confirm the user's have permission to the archive where the customized email reside?
04-08-2016 05:10 AM
Also, can you expound on what you mean by
but not able to search customize mails. We can see the mails but cannot open
How are you searching? What error do you see? How are they customized?