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Enterprise Vault

Ayham_Al_Rebdaw
Level 2

I have EV server 8.0 sp1 with Exchange 2007 sp1, i import 3 PST files to archive, the user was not able to open some Emails, he receive Error:

 

Cannot download the archive item from http://archiveserver/.....................

CDownloadSTA::Makecallback : DoDownload 0x80004005

CDownloadSTA::Makecallback : ptr->cALLBACK 0X800401F3

Invalid class string

I have checked his archive, i found the index status failed, i tried to rebuild it but still failed.

 

How i can resolve this issue.

 

Thanks,

Ayham

 

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