01-10-2021 02:41 AM
01-11-2021 04:48 AM
Do you have an EV in the new domain, or are you targeting the new domain with the same EV?
If you have an EV in the new domain, I bet you're archiving from the moved mailbox to the new domain. Have you tried an 'old' shortcut? What does a user see in Archive Explorer? Does archive explorer show the 'new' or the 'old' EV?
What you need to keep in mind, is that access to the archive is based on the logged on (to windows) user. In your case, as you moved users to a new domain, the probably also have a new login (like old\user became new\user). I assume you have a 2-way trust. I am pretty sure if you give account new\user full permission on the archive, users will see the archive again.
Worth a shot.
01-21-2021 05:46 PM
Did you try setting this thing the WebAppURL value in the policy as shown in the attachment?