04-05-2023 02:36 AM
Hello,
When I try to start the service, I got an error : error the network path was not found.
It's because the Netapp NAS only works when I put his ip address but in the enterprise vault, the location of the filestorepart has the name of the NAS.
Where can I change this location ?
Thanks
Solved! Go to Solution.
04-06-2023 04:29 AM
It was an error with kerberos, it's good now, thanks for your time
04-05-2023 10:55 AM
error description is not clear, is it a new vault store partition?
04-06-2023 12:28 AM
No it's not, I think it's because the firewall rules has changed but the service concerned say that it has no block
04-06-2023 04:05 AM
Hello Damien,
What is the current entry? Is it an Alias? can you ping that alias from the EV server which has the storage-service? Can it be something changed in DNS? Did something change on the Netapp?
Check this document, step 3. That shows more or less how to verify the information in the database.
I hope this helps.
04-06-2023 04:29 AM
It was an error with kerberos, it's good now, thanks for your time