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Error (0x81002746) creating privileged MAPI session against Exchange Server

Stormonts
Level 5

We have a script that we use to Zap user mailboxes when they leave the company, then we re-enable their account, and add them to a different target group so that all of their e-mail is archived.  Recently something changed and any time that we try and run the script (we have tried it on two mailboxes, we get the error "Error (0x81002746) creating privileged MAPI session against Exchange Server" (there are no errors in Event Viewer).

 

This is the comamnd

"E:\Program Files (x86)\Enterprise Vault\evpm.exe" -e mail.ims.com -f e:\tools\evault\zap_mailbox_properties.ini -m evsystem

This is the script:

[Directory]
DirectoryComputerName = EV-SERVER-01
Sitename = IMS Enterprise Vault

[Mailbox]
DistinguishedName = /o=IMS/ou=FIRST ADMINISTRATIVE GROUP/cn=RECIPIENTS/cn=BJ00759400


[Folder]
Name = Mailboxroot
Zap = True

 

1 ACCEPTED SOLUTION

Accepted Solutions

For whatever reason, we had to enter the system mailbox as SMTP:evsystem@domain.com and that resolved it.  Don't know why we suddenly had to add SMTP: but at least it is working now.

View solution in original post

6 REPLIES 6

VirgilDobos
Moderator
Moderator
Partner    VIP    Accredited Certified
Ca you try running the command against another Exchange server? Also, try specifying the system mailbox as user@domain.ext.
--Virgil

We get the same error when we point to a different Exchange server and when we specify the full name of the service account.

VirgilDobos
Moderator
Moderator
Partner    VIP    Accredited Certified
Two more things to check:
1. Ensure you are logged in as VSA
2. Verify you can connect to Exchange via Outlook as the system mailbox you are using with evpm
--Virgil

We are logged in as the Vault Service Account.

 

We can connect to the Exchange sever via Outlook using the evsystem account that we are using with evpm.

For whatever reason, we had to enter the system mailbox as SMTP:evsystem@domain.com and that resolved it.  Don't know why we suddenly had to add SMTP: but at least it is working now.

My error is similar...

 

Error (0x80040605) creating privileged MAPI session against Exchange Server 

Have tried all suggestions here, no luck. Anywhere else I can look for better error logging?

Thanks