05-10-2018 07:17 AM - edited 03-29-2021 07:41 AM
We have a script that we use to Zap user mailboxes when they leave the company, then we re-enable their account, and add them to a different target group so that all of their e-mail is archived. Recently something changed and any time that we try and run the script (we have tried it on two mailboxes, we get the error "Error (0x81002746) creating privileged MAPI session against Exchange Server" (there are no errors in Event Viewer).
This is the comamnd
"E:\Program Files (x86)\Enterprise Vault\evpm.exe" -e mail.ims.com -f e:\tools\evault\zap_mailbox_properties.ini -m evsystem
This is the script:
[Directory] DirectoryComputerName = EV-SERVER-01 Sitename = IMS Enterprise Vault [Mailbox] DistinguishedName = /o=IMS/ou=FIRST ADMINISTRATIVE GROUP/cn=RECIPIENTS/cn=BJ00759400 [Folder] Name = Mailboxroot Zap = True
Solved! Go to Solution.
05-16-2018 08:25 AM - edited 05-16-2018 08:26 AM
For whatever reason, we had to enter the system mailbox as SMTP:evsystem@domain.com and that resolved it. Don't know why we suddenly had to add SMTP: but at least it is working now.
05-10-2018 08:51 PM
05-11-2018 07:31 AM
We get the same error when we point to a different Exchange server and when we specify the full name of the service account.
05-12-2018 04:25 AM
05-14-2018 07:28 AM - edited 05-14-2018 07:29 AM
We are logged in as the Vault Service Account.
We can connect to the Exchange sever via Outlook using the evsystem account that we are using with evpm.
05-16-2018 08:25 AM - edited 05-16-2018 08:26 AM
For whatever reason, we had to enter the system mailbox as SMTP:evsystem@domain.com and that resolved it. Don't know why we suddenly had to add SMTP: but at least it is working now.
08-12-2019 07:27 AM
My error is similar...
Error (0x80040605) creating privileged MAPI session against Exchange Server
Have tried all suggestions here, no luck. Anywhere else I can look for better error logging?
Thanks