12-19-2010 06:08 PM
Hi All,
Recently we have upgraded our EV server from EV2007 SP1 to EV8.0 SP4, everything is went well,but then we saw below error from EV server's event viewer,
Event Type: Error
Event Source: Enterprise Vault
Event Category: Archive Task
Event ID: 2776
Date: 12/18/2010
Time: 6:55:24 AM
User: N/A
Computer: <serverName>
Description:
An exception occurred in routine
AddAttachmentListToMsgBody
EXCEPTION_ACCESS_VIOLATION @ 0x7855BD88
I tried to find the solution from internet, but couldn’t find the exactly same message as above (@ 0x7855BD88) , i’m not so sure what is the impact ( appreciate if anyone out there can explain to us,what is the error ? ) and how to solve it ?
Thanks in advance.
Solved! Go to Solution.
12-19-2010 08:52 PM
This technote might be of help to you:
Article URL http://www.symantec.com/docs/TECH67377
Are you using the option to 'Use message body' is for Shortcut body?
12-19-2010 08:52 PM
This technote might be of help to you:
Article URL http://www.symantec.com/docs/TECH67377
Are you using the option to 'Use message body' is for Shortcut body?
12-20-2010 12:43 AM
Also consider that the exact memory reference isn't always relevant.