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Error 6181 and 2776

Level 6
I've been seeing these in our ev server

Error 6181
Error Sending SaveSet to Storage Server


Error 2776
An Excception in Routine



Level 6
Employee Accredited Certified
What version of EV are you running

Is this related to FSA or to Journaling?

The reason i ask is the this is a known issues on EV 2007 and Symantec has said that the fix is to upgrade to 2008.

In our case the issue is showing for Journaling but i do know it has also been seen on FSA runs

Level 6
I'm running ev 7.5sp4

it's seems to be for the user mailbox not journalling and we are not running fsa.

I think it's something with her offline vault cache

I've started a rebuild on her index and found 2 warning so far Error 7289

Event Type: Warning
Event Source: Enterprise Vault
Event Category: Index Server
Event ID: 7289
Date: 29/04/2009
Time: 8:47:01 AM
User: N/A
Computer: REG-EVS-01
Addition of offline item to index abandoned.

Index: 1363132EEE8D5424082AC998344183D011110000EVSITE/Volume:83 (UserName)
Saveset Id: 304000000000000~200801031329280000~0~93E975A5E97244A98E6073E635178D7
Sequence Number: 17
First requested: 2009-04-29 08:27:00

All previous attempts to retrieve the item from offline storage have timed out. To prevent further delays the item will not be indexed.

For more information, see Help and Support Center at

Level 6
Partner Accredited Certified
Any news here?

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