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Error accessing Vault Store

BEI
Level 5

Hi all,

I have installed and run some tests on ther EV on windows 2012 R2, SQL 2008 R2
I have created a new Vault store and promoted it to be default.
I have deleted the test Vault Store.

After that I had the problem Below

Event Viewer!!!
Error accessing Vault Store.
 [Internal reference RA/GS]
 [VaultId = 14295E6C8E9032E479758339EDBD306C21210000Archive]
%3

However the new Vault Store is

[VaultId = 166D317C9E9E7294F9DDF246B3F2FBCFD1210000archive]

I have restarted the server. Still same problem
I have then uninstalled EV 11.01
I have uninstalled/ Deleted the SQL instance for the EV Directory

I have restrted the server, Installed new SQL Instance for the EV directory, Installed EV 11.01 and the problem still persists.

Any pointers besides rebuilding the server?

Thanks in Advance
 

1 ACCEPTED SOLUTION

Accepted Solutions

BEI
Level 5

Ok, finaly worked it out.

The problem was with Archive Points.

I needed to remove old Archive Points on the volume/ folders I was archiving and start again.

Regards

View solution in original post

5 REPLIES 5

JesusWept3
Level 6
Partner Accredited Certified
How did you delete the old vault store?
https://www.linkedin.com/in/alex-allen-turl-07370146

BEI
Level 5

1st    I have closed the archive partition then deleted it.
2nd   I have Right Click on Vault Store and selected Delete, waited few min refresh and it was gone.

BTW: Surly when you uninstall EV and uninstall the SQL intsnce , there should no longer be a problem with vault store issues I would think.
Ta
 

BEI
Level 5

This is driving me crazy.

I have uninstalled EV and Sql instance, cleaned up the registry, deleted what I think was all files folders related to EV.

Reinstalled everything with new names etc... and it's still asking for the Vault store thats no longer.

Can anyone point me to where is  the vault store infomation is stored?

Is the info stored with the file server I'm trying to backup, the EV server, the sql server in some weird spot, the registry?

Unill I know where that info is stored I can not rebuild the EV server as this thing might come back to haunt me if its stored with the file server.

Thanks in Advance

BEI
Level 5

I have created another target server and it appers to be working fine.
created another archive test share on the file server and its working fine.

So it apperes that the file server is retaining some logs files with maping the old information.

I have uninstalled the FSA Agent, deleted the folder and installed the the FSA agent again. however its still causing issues.

Will try few more things

 

BEI
Level 5

Ok, finaly worked it out.

The problem was with Archive Points.

I needed to remove old Archive Points on the volume/ folders I was archiving and start again.

Regards