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Error when opening Outlook

Randy-V
Level 1

I am seeing a problem every time a customer opens outlook.  They receive a 'Outlook Data File" error that the file "C:\Users\<username>\AppData\Local\Temp\EnterpriseVault\EV139FC.temp" cannot be found.  

I do not see any event log errors and cannot find the file anyone on the system.

Has anyone seen this before or know a way to stop it?

Thanks - Randy

1 REPLY 1

VirgilDobos
Moderator
Moderator
Partner    VIP    Accredited Certified

Hi Andy,

This may be related to Outlook restriction for PST creation/growth set by the Exchange admin.

You may need to set PSTDisableGrow and PSTDisableGrowAllowAuthenticodeOverrides registry keys to fix the problem. Have a look on this forum post: http://thingsilearnedtoday.net/2011/01/12/pstdisablegrow-and-the-enterprise-vault-outlook-addin-9-0-...

--Virgil