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Evault 9.0 HTTP client add-in GPO

tolinrome1
Level 5

Has anyone noticed that the Evault 9.0 HTTP client add-in will not install via GPO on WIN 7 machines? It works fine with XP but I cant get it to work on WIN 7 clients.

I'm running 2003 SP2 R2 Standard on the DC's. All Outlook is version 2007.

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

Rob_Wilcox1
Level 6
Partner

If you can repro it, with the latest client, then it is worth escalating this through Support.

Working for cloudficient.com

View solution in original post

6 REPLIES 6

JesusWept3
Level 6
Partner Accredited Certified

What happens when it attempts to install?

https://www.linkedin.com/in/alex-allen-turl-07370146

tolinrome1
Level 5

nothing, it doesnt attempt.

JesusWept3
Level 6
Partner Accredited Certified

not even a log or anything in the event logs?

https://www.linkedin.com/in/alex-allen-turl-07370146

tolinrome1
Level 5

3 eventlogs in the system log when gp update is run.

Warning: Windows failed to apply the Internet Explorer Zonemapping settings. Internet Explorer Zonemapping settings might have its own log file. Please click on the "More information" link.

Warning: Windows failed to apply the Software Installation settings. Software Installation settings might have its own log file. Please click on the "More information" link. 

Error: Failed to apply changes to software installation settings. Local software installation state could not be retrieved. The error was : %%14

JesusWept3
Level 6
Partner Accredited Certified

Hmmm..... You are applying this against the Computer and not the User, correct?

http://technet.microsoft.com/en-us/library/cc978352.aspx
Local software installation state could not be retrieved.

The third instance indicates that local status information about currently applied applications cannot load. Typically, this only occurs if the computer is out of memory or there is corruption of the user's profile, particularly Ntuser.dat, in the HKEY_CURRENT_USER registry hive.

https://www.linkedin.com/in/alex-allen-turl-07370146

Rob_Wilcox1
Level 6
Partner

If you can repro it, with the latest client, then it is worth escalating this through Support.

Working for cloudficient.com