11-29-2013 08:25 PM
Solved! Go to Solution.
12-30-2013 03:09 PM
You will need to change the DNS alias.
Article:TECH179428 | | | Created: 2012-01-20 | | | Updated: 2012-08-16 | | | Article URL http://www.symantec.com/docs/TECH179428 |
12-27-2013 07:10 AM
Are you talking about the link in the banner of a shortcut? Any chance you could post a screenshot?
12-30-2013 11:47 AM
Hello,
It's actually described here:
http://www.symantec.com/connect/forums/archived-emails-outside-lan
"Issue 1" is what I have.
Please see attached screenshot. Link Translation rule as suggested in the article doesn't work.
12-30-2013 01:12 PM
That is what I thought. As JW3 said in the referenced post, that is expected. You can try to train users to open the actual message instead of clicking the link or try and get link translation working.
12-30-2013 01:14 PM
right, however is there anyway to replace the link?
12-30-2013 01:41 PM
Do you want to remove the Link or change the URL?
You could possibly use this TN:
Article:TECH47364 | | | Created: 2006-01-09 | | | Updated: 2013-03-06 | | | Article URL http://www.symantec.com/docs/TECH47364 |
12-30-2013 02:06 PM
Thank you for the link. One question, how the system knows to replace the internal fqdn with the external one? I don't see any option of replacing the name in the article.
I just ran the process on the test user, the link still points to the internal FQDN.
Thanks.
12-30-2013 03:09 PM
You will need to change the DNS alias.
Article:TECH179428 | | | Created: 2012-01-20 | | | Updated: 2012-08-16 | | | Article URL http://www.symantec.com/docs/TECH179428 |