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Event ID 3415

RahulG
Level 6
Employee

Hi all need help on the following issue 

getting Event ID 3415

Dtrace

 

or greater: [True]
965 04:05:32.395 [1604] (ArchiveTask) <3736> EV:M CAgentTask::CheckRunningAccountForMailbox - Executing query ((&(objectCategory=person)(|(&(msExchVersion<=2251799813685248)(!(msExchVersion=2251799813685248)))(!(msExchVersion=*)))(|(objectSid=S-1-5-21-186928761-4033690959-2412196240-1104)(msExchMasterAccountSid=S-1-5-21-186928761-4033690959-2412196240-1104))(!(objectClass=foreignSecurityPrincipal))))
966 04:05:32.395 [1604] (ArchiveTask) <3736> EV:M CAgentTask::CheckRunningAccountForMailbox - Completed query
967 04:05:32.395 [1604] (ArchiveTask) <3736> EV:M CAgentTask::CheckRunningAccountForMailbox - could not find the [msExchThrottlingPolicyDN] property of the user
968 04:05:32.426 [1604] (ArchiveTask) <3736> EV~E Event ID: 3415 An Enterprise Vault task is not correctly configured.| |The task account's mailbox must have an appropriate Exchange Server 2010 throttling policy applied. See the Enterprise Vault documentation for details of the required throttling policy settings.| |Task: Exchange Mailbox Archiving Task for RG-DON-EX2010 |Exchange Server: RG-DON-EX2010 |Task account: CN=EVSA,DC=Don,DC=com |
 
Running Exchange 2010 and Ev 9.0 sp3 
 
I have ran the script to confiugure the throtlling and have tried re-running the same again .
 
Had insitally outlook 2010 isntalled on the ev server , and have uninstall it and installed outlook 2007 sp 3 
 
At the moment the archiving is not woring . Please let me know how should I proceed.
 
1 ACCEPTED SOLUTION

Accepted Solutions

RahulG
Level 6
Employee

Update , I have created the throtlling policy again referring the following document below instead of using the script.

http://www.symantec.com/business/support/index?page=content&id=TECH157927

At the moment I dont get any event but still need to verify if the archiving is working or not .

View solution in original post

5 REPLIES 5

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

Is the VSA is the account the Archive Task is running under, correct?

Also, the VSA mailbox is on the Exchange 2010 server?

Where there any errors or dialouge when you ran the script?

 

RahulG
Level 6
Employee

System mbx and vsa are different account . Vsa have the mailbox on the exchange 2010 server.

there were no errors when i ran the script. When I reran it got a warning that no changes were made

 

 

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

Did you run the throttling script for the VSA or the System Mbx?  It should run for the VSA.

I was asking about the account the Task is running as, not the system mailbox it was connecting to.

RahulG
Level 6
Employee

Have ran the Throttling scrip for VSA and the task is running on VSA as well.

RahulG
Level 6
Employee

Update , I have created the throtlling policy again referring the following document below instead of using the script.

http://www.symantec.com/business/support/index?page=content&id=TECH157927

At the moment I dont get any event but still need to verify if the archiving is working or not .