11-15-2010 03:24 AM
Hi,
I have 3 volumens that are marked as failed. I have tried to update the index volume but this failed, so I tried to rebuild them with no success either.
I have some errors with event ID 7264 and after this error I get a 7292.
We are using Enterprise Vault v7 SP1.
I have found the following article:
http://test-inquira.symantec.com/business/support/index?page=content&id=TECH60452
I was wondering if someone with the same errors has followed the article above and if the index problem was fixed after that.
Thanks!
Solved! Go to Solution.
11-18-2010 05:45 AM
11-15-2010 03:31 AM
Really would depend if the index problem you are expereincing is down to memory etc.
Can you post the actual 7292 event and if you have more than one 7292 with a different description post that as well?
11-15-2010 03:54 AM
Hi,
I have a few 7264 and then I get a 7292 for each failed volume. They all have the same information. Please find the events below. The reference in the 7292 event is Open though and in the article I posted before the reference is ValidateFileChecksum...
Thanks!
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Event Type: Error
Event Source: Enterprise Vault
Event Category: Index Server
Event ID: 7264
Date: 11/13/2010
Time: 10:00:55 AM
User: N/A
Computer: ARCHIVE
Description:
Abnormal error occurred
Error: The handle is invalid. [0x80070006]
Reference: CSynchronizerThread/TR/dh
Index:
Info:
--------------------------------------------------------------------------------
Event Type: Error
Event Source: Enterprise Vault
Event Category: Index Server
Event ID: 7292
Date: 11/14/2010
Time: 9:45:57 AM
User: N/A
Computer: ARCHIVE
Description:
The index volume has been marked as failed.
Index Volume: [Index Volume]
Index Volume Path: [index path in server]
Reference: Open
Due to errors accessing the index volume it has been marked as 'failed' to prevent further errors. The index volume will remain inaccessible until it has been repaired.
11-18-2010 03:51 AM
Could someone help me out? Thanks
11-18-2010 05:45 AM