Event ID's 2244, 3007, and 2270 for EV 9.0.1

[bteichner]

I am getting the following Event ID's nightly when our archiving task runs: Event ID 2244, 3007, and 2270. I saw this article:

http://www.symantec.com/business/support/index?page=content&id=TECH68553

But it looks like this applies to Outlook 2003 and Enterprise Vault 8. We are currently running Outlook 2007 and EV 9.0.1. Is there a hotfix for these versions of Outlook and EV?

Thanks

[JesusWept3]

it applies to all versions of outlook 2003 SP2 onwards (So it does affect Outlook 2007 and outlook 2010)

You will have to add the RecipientsMax registry key and also apply a hotfix for 2007 dependant on what version of Outlook 2007 you have installed.

[bteichner]

We are running Outlook 2007 SP2. Can you tell me where to add the registry key and which hotfix?

Thanks

[JesusWept3 · Accepted solution]

Hotfix Download:
http://support.microsoft.com/kb/951995

RecipientMax Details:
http://support.microsoft.com/kb/952295

DWORD: RecipientMax
Location: HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Options\Mail
 

[bteichner]

Thanks for the quick responses. I'll have to wait until next week to try this. I'll post results then.