05-27-2016 06:05 AM
Hi
My customer has a EV installation running 10.0.4
I get this error when trying to start the Archiving task for one of the two Exchange Servers (Exchange 2010 DAG Cluster)
The Archiving Task 'Exchange Mailbox Archiving Task for CPHCAS-01' could not be started due to startup errors.
And if i do a Trace while starting the task i get this
360 14:49:00.534 [13004] (ArchiveTask) <1888> EV:L {GetOverrride:#4157} Using [FQDN] from [organization] entry [novasol]
361 14:49:00.534 [13004] (ArchiveTask) <1888> EV:L {GetOverrride:#4152} Using [GCOverride] from [Exchange server] entry [GC://novcas.novasol.europe.int.rci.com]
362 14:49:00.534 [13004] (ArchiveTask) <1888> EV:M {FindExchServerDn:#752} Getting search base, DN and version for Exchange server [CPHCAS-01]. Forcing LDAP: [True].
363 14:49:00.534 [13004] (ArchiveTask) <1888> EV:L {FindExchServerDn:#808} Forcing LDAP. Using Configuration Naming Context as the search base.
364 14:49:00.534 [13004] (ArchiveTask) <1888> EV:L {GetDomainNamingContexts:#86} Binding using string [GC://novcas.novasol.europe.int.rci.com/RootDSE]
375 14:49:01.673 [13004] (ArchiveTask) <1888> EV:H {FindExchServerDn:#886} Error: [0x8007203a]
376 14:49:01.673 [13004] (ArchiveTask) <1888> EV:H {GetExchangeServerValues:#4392} Error [0x8007203a]
377 14:49:01.673 [13004] (ArchiveTask) <1888> EV:H {CAgentTask::Initialise} HRXEX fn trace : Error [0x8007203a], [.\AgentTask.cpp, lines {1250,1257,1264,1276,1280}, built Jul 10 17:51:28 2013].
378 14:49:01.673 [13004] (ArchiveTask) <1888> EV:H {CAgentTask::Initialise:#1451} Error [0x8007203a]
I have tried entering these two GC://novcas.novasol.europe.int.rci.com and GC://gccas-01.novasol.europe.int.rci.com as the ExchangeServerGCOverride in the ExchangeServerEntryId Table
That stopped the 3305 from appearing in the event log but 2256 is still there and the task wont start
I have a local GC domain controller, GC://CPHDC-02.novasol.europe.int.rci.com added as "Use specific Global Catalog Server" in Domain Properties
05-27-2016 07:09 AM
does the second exchange server have an active database with the EV system mailbox for the task you're trying to start?
05-27-2016 02:52 PM
05-31-2016 10:54 AM
Yes both Exchange servers has one EV system mailbox placed on each server in a seperate db
05-31-2016 11:00 AM
This is a small installation 650 users 2 exchange servers, would this be an issue? we dont have a 2307 in the event log
05-31-2016 11:03 AM
What would be the correct address to put into ExchangeServerGCOverride when CAS role is load balanced ? the load balanced name or the Exchange server name?
06-01-2016 12:55 AM
It is worth giving a try , changing the mailbox to which EV connects
Change the mailbox EV uses to connect to the Exchange System to an existing mailbox that does not have any issues. Follow these steps within the Vault Admin Console.
If you go to Control Panel and open Mail 32, click on Profiles, do you see a lot of MAPI profiles created by EV? Try clear these out.
Ensure Enterprise Vault has not been configured to point to a specific global catalog server, that is no longer available.
If "Use specific Global Catalog server" is ticked, ensure that server is available, advertising as a Global Catalog and up to date.
Uncheck the "Use specific Global Catalog server" if the GC is no longer in use .
The other suggestions above would help your issue too.