Every alternate days all my users show as not provisioned

[Veritas_Resolve]

Hello Everyone,

I need your help on the below mentioned issue,

Every alternate day, all my users show as Not Provisioned.

I then have to manually do a run now on my Provisioning Group Task and then I see those users as proviosioned whose Proviosioning Group is on Top (It will not run on all the created Proviosioning Groups) Later I have to again raise other Proviosioning Groups to the top and do a run now.

I have  30 Provisioning Groups
Users : 200,000

This is Scaring me because i am afraid that it is causing archiving issue during its Schedule run.

Any suggestions for me?

[AndrewB]

what version of EV?

you have 200,000 users in Enterprise Vault?

why do you have so many provisioning groups?

[Veritas_Resolve]

Hi Andrew,

EV version is 10.0.4

yes.. the archives are around 200,000

why do you have so many provisioning groups?

Good Question, actually it was already there before I took over, they are divided as per the markets we have.

also to add, 

When I check in my Exchange Proviosioning Report, none of the users show up untill i do a run now on the PG.

[TonySterling · Accepted solution]

So you need to look at the event logs around the time Provisioning is scheduled to run.  

I would recommend opening a ticket with Symc Support so they can have a hands on look.

[Veritas_Resolve]

You are right Tony,

This is what i see at the end of task completion

Event ID:      41143
Task Category: Exchange Provisioning Task
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      Compname.internal.domain.com
Description:
The Exchange mailbox provisioning task could not connect to a domain controller for a domain in the forest. The task cannot process any Active Directory objects from this domain.

Task: Exchange Provisioning Task for internal.domain.com

Domain: internal.domain.com

Failed domain: domain\

Error code: DomainNameToFQDN()