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Exchange Mailbox Analyzer Error

njseq
Level 3
Partner

Hello guys,

I'm having errors running the Exchange Mailbox Analyzer tool version 3.1

The tool starts well, analyzing the mailboxes, but it crashes after a few mailboxes being analyzed.

Bellow is the error.

What can this be? Any idea? Need help!

Thank you.

Cheers,

NJSeq

 

************** Exception Text **************

Microsoft.Exchange.WebServices.Data.ServiceRequestException: The request failed. The operation has timed out ---> System.Net.WebException: The operation has timed out

   at System.Net.HttpWebRequest.GetResponse()

   at Microsoft.Exchange.WebServices.Data.EwsHttpWebRequest.Microsoft.Exchange.WebServices.Data.IEwsHttpWebRequest.GetResponse()

   at Microsoft.Exchange.WebServices.Data.ServiceRequestBase.GetEwsHttpWebResponse(IEwsHttpWebRequest request)

   --- End of inner exception stack trace ---

   at Microsoft.Exchange.WebServices.Data.ServiceRequestBase.GetEwsHttpWebResponse(IEwsHttpWebRequest request)

   at Microsoft.Exchange.WebServices.Data.ServiceRequestBase.ValidateAndEmitRequest(IEwsHttpWebRequest& request)

   at Microsoft.Exchange.WebServices.Data.ExchangeService.InternalBindToItems(IEnumerable`1 itemIds, PropertySet propertySet, ServiceErrorHandling errorHandling)

   at Microsoft.Exchange.WebServices.Data.ExchangeService.BindToItem[TItem](ItemId itemId, PropertySet propertySet)

   at ExchangeMailboxAnalyzer.ReadEWSObject.ExamineFolder(Folder TheFolder, FolderId TheFolderID, ExchangeService TheService, String& FolderError) in I:\F\app-dev-2010\EMA-EWS\ExchangeMailboxAnalyzer\ReadEWSObject.vb:line 1379

   at ExchangeMailboxAnalyzer.ReadEWSObject.ExamineFolder(Folder TheFolder, FolderId TheFolderID, ExchangeService TheService, String& FolderError) in I:\F\app-dev-2010\EMA-EWS\ExchangeMailboxAnalyzer\ReadEWSObject.vb:line 3153

   at ExchangeMailboxAnalyzer.ReadEWSObject.ReadMailbox() in I:\F\app-dev-2010\EMA-EWS\ExchangeMailboxAnalyzer\ReadEWSObject.vb:line 3213

   at ExchangeMailboxAnalyzer.frmMain.AnalyzeMailboxEWS(String _mbx, String _cas, String _exch, Int32 _id, String _username, String _password, String _domain, Int16 _version, Boolean _usessl, String _email, String& _error, Dictionary`2 _messageclasses, Dictionary`2& AttachmentStats, Dictionary`2& MessageClassStats) in I:\F\app-dev-2010\EMA-EWS\ExchangeMailboxAnalyzer\frmMain.vb:line 1573

   at ExchangeMailboxAnalyzer.frmMain.btnAnalyze_Click(Object sender, EventArgs e) in I:\F\app-dev-2010\EMA-EWS\ExchangeMailboxAnalyzer\frmMain.vb:line 1290

   at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)

   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)

   at System.Windows.Forms.Control.WndProc(Message& m)

   at System.Windows.Forms.ButtonBase.WndProc(Message& m)

   at System.Windows.Forms.Button.WndProc(Message& m)

   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

3 REPLIES 3

TonySterling
Moderator
Moderator
Partner    VIP    Accredited Certified

What OS are you running it on and what version of Outlook?

njseq
Level 3
Partner

Hi Tony,

Running Windows 7 Enterprise and Outlook 2013, although the Outlook is not needed for EMA nor any account, right?

Thank you.

Kind regards,

Nuno

 

njseq
Level 3
Partner

Hi Tony,

I've posted another message in the Forum concerning the database size of Exchange.

Questions:

1 - Do you know what mailboxes does the Analyzer scan? Active only, Active&Inactive? All? 

2 - Do you know if EMA also scans Public Folders? Shared Mailboxes?

 

The reason I'm asking is about the size difference. Our customer told us that their Exchange DB size is about 800GB. EMA scanned about 350GB. Public Folder (included in those 800GB) is 150GB. So they are not confident about the way EMA scans Exchange. Version of Exchange is 2013 SP1.

EMA version is 3.01

 

Thanks.

Kind regards,

NS