Exchange Mailbox Arching Task for <server> failed

[ali_javaid83]

I have the below error in the event viewer, please help

Faulting application name: ArchiveTask.EXE, version: 9.0.4.1097, time stamp: 0x4fee11e4
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000374
Fault offset: 0x000ce6c3
Faulting process id: 0xa40
Faulting application start time: 0x01ce6b0be94876d1
Faulting application path: C:\Program Files (x86)\Enterprise Vault\ArchiveTask.EXE
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 35079599-d6ff-11e2-8961-0050568f7b99

[Rob_Wilcox1]

I would suggest you contact Symantec Support.  They'll help you with configuring the Windows Debugger, capturing the dump file, and getting it analysed.

[VirgilDobos]

Hi Ali,

Just wondering if you have managed to sort this out..

Cheers,

Virgil

[JA3]

I have the same issue
I have both Exchange 2007 and Exchange 2010 - issue is only on the Exchane 2007 Task
I just came across this article:
http://www.symantec.com/business/support/index?page=content&id=TECH154271
Recommending to remove an Outlook 2007 hotfix
I have not tried this yet - have you seen it?

[antspants]

Same issue and saw the same article.
Probably doesn't apply.

The article was last updated in Feb 2011 & Office 2007 SP3 was released in October 2011.

The HCL for December 2013 says that Outlook 2007 SP3 is supported, but has a couple of caveats.

http://www.symantec.com/business/support/resources/sites/BUSINESS/content/live/TECHNICAL_SOLUTION/38000/TECH38537/en_US/compatibility_charts.pdf 
(Page 20)

• Set the registry entries described in the Microsoft Knowledge Base article http://support.microsoft.com/kb/952295. The recommended registry value is 0xFFFFFFFF.
• To target Exchange Server 2013, you must install Outlook 2007 SP3 with update package KB2596598 or later update. 

Also the DLL referenced in the article you referenced has a different module name than me and the original poster. We have ntdll.dll and the article has 

I have justed updated to the 10.0.4 cumulative update 1. (What a rediculous naming convention, was looking for 10.0.5, silly me) 
http://www.symantec.com/business/support/index?page=content&id=TECH210673

And hasn't crashed since.