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Exchange Provisioning task

Kristjan
Level 4
Hi,

Exchange Provisioning task doesnt work, no significant changes wasnt made since it last worked.

If i run it, no report is generated, i cant enable new users and there is no errors in eventlog.

Enterprise Vault version is 7.5 and exchange version is 2007 SP1




1 ACCEPTED SOLUTION

Accepted Solutions

Kristjan
Level 4
Hi

Problem is solved, fault was in backupscript wich didnt bring the EV services out of "read-only" mode after backup.

Thanks everyone 4 help

View solution in original post

10 REPLIES 10

MirrorSphere
Level 5
Partner Accredited
Have you tried Dtracing on this process?
 
What does the log file say when you run provisioning in the Program Files/Enterprise Vault/Reports directory?

Kristjan
Level 4
When i run the provisioning task in normal or report mode, no log is created.

My Dtrace log:

DTrace trace log

[Opened: 2008/03/05 16:15:25]

VAC trace entry info

  Trace category:

    Mailbox provisioning issues (Exchange)

  Title:

    provisioning task

  Case description:

      Start time:

    05/03/2008 16:15:24

Enabled Trace options

Id    Name                             Detail     Include Events

20  - EvExchangePolicySyncTask         Verbose    Yes        

Display Filter:

  Include strings:

    EV-

    EV:

    EV~

  Exclude strings:

    CMMStream

    DBFramework

    DirectoryConnection

Running in Terminal Services session...

  Monitoring debug output from processes running in the console session

  Monitoring debug output from processes running in the current Terminal Services session

**** DTrace exit - log terminated

Registry info

HKEY_LOCAL_MACHINE\SOFTWARE\KVS\Enterprise Vault

 Driver   (SZ) SQL Server

 DriverVersion   (SZ) 3.50.0305

 ClientAuthenticationWellKnownSids   (MULTI_SZ) S-1-1-0,S-1-5-11

 SynchroniseFSASharePermissions   (DWORD) 1  [0x1]

 SiteID   (SZ) 19B36DCAFA272A141AFE994E313AE8B5D1d10000arhiiv.just.sise

 ConvertRTFCoverToText   (DWORD) 0  [0x0]

 HebrewText   (DWORD) 0  [0x0]

 HebrewHTML   (DWORD) 0  [0x0]

 BypassConversions   (DWORD) 0  [0x0]

 ConvertExcelToText   (SZ) 1

 ConvertWordToText   (SZ) 0

 ExcludedFileTypesFromConversion   (SZ) .ABS.AIF.AIFC.AIFF.ASF.ASX.AU.AVI.BIN.BMP.BP.C2D.CBT.CCD.CD.CDI.CHM.CIF.CUR.DAT.DAO.DVS.DWI.ENC.EVT.FCD.FDM.FP.GCD.GI.GIF.GTS.HLP.ICO.IMG.ISO.JFI.JFIF.JIF.JPE.JPEG.JPG.JTF.M1V.M2V.M3U.MDF.MDS.MID.MMM.MOD.MODV.MOO.MOOV.MOV.MP2.MPA.MPE.MPEG.MPEGA.MPEGV.MPG.MPM.MPP.MPV.MSO.NRG.OLE.PAB.PDI.PJPEG.PLS.PNG.POI.PST.PUB.PXI.QT.QTM.QTW.RA.RAM.RAW.RM.RMI.RMJ.RMX.RP.RV.SND.SNP.SWA.SWF.TAO.TIF.TIFF.VDO.VIV.WAV.WMV.Z01.Z02.Z03.Z04.Z05.Z06.Z07.Z09.Z10.Z08.

 ConversionTimeout   (SZ) 10

 ConversionTimeoutArchiveFiles   (SZ) 10

 MemLimitForTextConversionFallback   (DWORD) 30  [0x1e]

 \Admin

  UseLanmanNameForSCM   (SZ) 0

  Language   (SZ) EN

  AutoCreateMailbox   (SZ) 1

  PstComputerDomainFilterCheck   (SZ) 0

  PstComputerDomainFilter   (SZ) 0

  PstComputerComputerFilterCheck   (SZ) 0

  PstComputerComputerFilter   (SZ) 0



Kristjan
Level 4

  PstFileMailboxFilterCheck   (SZ) 0

  PstFileMailboxWhereFilter   (SZ) 5

  PstFileMailboxWhereField   (SZ) 5

  PstFileMailboxContainsFilter   (SZ) 5

  PstFileMigrationStatusCheck   (SZ) 0

  PstFileMigrationStatus   (SZ) 0

  PartitionSerial   (SZ) 2

  ExchProvisioningTaskRunNowReportingMode   (SZ) 0

  RunNowReportingMode   (SZ) 0

  RunNowContinuousMode   (SZ) 1

  RunNowMailboxesMode   (SZ) 0

  RunNowNumberItems   (SZ) 200

  LastVolumePolicySelected   (SZ) Default FSA Volume Policy

  LastFolderPolicySelected   (SZ) Default FSA Folder Policy

  LastRetFolderPolicySelected   (SZ) Default FSA Folder Policy

  FSATaskRunNowReportingMode   (SZ) 0

  ResetAuthorizationStore   (SZ) 0

  MigrateCredentials   (SZ) 0

  PopulateExtendedSettingTypes   (SZ) 0

  NewPolicyRetCatId   (SZ) 0

  LastExportFilterArchivesOption   (SZ) 1

  LastExportFilterArchivesAttribute   (SZ) 0

  LastExportFilterOption   (SZ) 0

  LastExportUseRC(Age)   (SZ) 0

  LastExportRCIdentity   (SZ) 2

  LastExportRCIdentity(Age)   (SZ) 2

  LastExportRemoveFolderItem   (SZ) 0

  LastExportSubfolders   (SZ) 1

  LastExportPstFilePath   (SZ) D:\

  LastExportSplitPSTByRC   (SZ) 0

  LastExportLimitPSTSize   (SZ) 0

  LastExportPSTSize   (SZ) 600

  LastExportPSTHierarchy   (SZ) 0

  LastExportPSTFolder   (SZ) 0

  LastExportPSTUnicode   (SZ) 0

  \ConfigState

   Clus   (DWORD) 1  [0x1]

   ClusResourceGroup   (SZ) arhiiv

   ClusVirtualServer   (SZ) ARHIIV

 \AdminService

  AnonymousPermissionsChangeWarning   (DWORD) 1  [0x1]

  Configured   (DWORD) 1  [0x1]

 \Agents

  MaxNumOfRecipients   (DWORD) 5000  [0x1388]

  SkipRecipCheckSize   (DWORD) 750  [0x2ee]

  ProfileExpire   (DWORD) 3  [0x3]

  JournalTaskAccounts   (SZ)

 \Clustering

  Cluster   (DWORD) 1  [0x1]

  ComputerName   (SZ) ARHIIV

  ClusterNetworkFQDN   (SZ) ARHIIV.just.sise

  ClusterNetworkHostName   (SZ) ARHIIV

  ClusterNetworkName   (SZ) ARHIIV

 \Directory

  \DirectoryService

   Database Type   (DWORD) 0  [0x0]

   Network Type   (DWORD) 1  [0x1]

   Database Name   (SZ) EnterpriseVaultDirectory

   SQLServer Name   (SZ) sqlarhiiv\ait,4916

   SQLServer Protocol   (SZ) TCP/IP

   DSN Type   (SZ) SYSTEM

   LogDatabaseInformation   (DWORD) 0  [0x0]

 \FSA

  LogLevel   (DWORD) 0  [0x0]

  \Reporting

   RDThreads   (DWORD) 8  [0x8]

   RDBufferSize   (DWORD) 48  [0x30]

   ScanThreads   (DWORD) 5  [0x5]

   WebServiceTimeout   (DWORD) 20  [0x14]

   FilePartSize   (DWORD) 500  [0x1f4]

   ReportingServer   (SZ)

 \Install

  Version   (SZ) 7.5-RG1250

  InstallPath   (SZ) C:\Program Files\Enterprise Vault

  ProgramFolder   (SZ) Enterprise Vault

  InstallationDate   (SZ) 12-7-2007 00:48:56

  Installer   (SZ) JUSTMIN\evservice

  VaultServices   (SZ) Installed

  AdminClient   (SZ) Installed

  WebApplication   (SZ) Installed

  OWAforExch2003BE   (SZ) Not Installed

bobby_hilliard
Level 5
Just a thought, is anything showing up in the "Enterprise Vault" event log?
 
When provision starts, you see event 41102...and when it ends "normally" you see event 41104.
 
 

MichelZ
Level 6
Partner Accredited Certified
Bobby is right, have a look at the Eventlog, is there anything unusual?

Cheers
Michel

cloudficient - EV Migration, creators of EVComplete.

Kristjan
Level 4
Hi,

There is nothing in eventlog, no errors or no events about the task running at all:(

MichelZ
Level 6
Partner Accredited Certified
That's pretty odd.
I assume you have restarted all services?

cloudficient - EV Migration, creators of EVComplete.

Kristjan
Level 4
Hi,

Yes, restarted all the services and restarted both cluster nodes.

Last time the task ran, was 3 days ago, no changes has been made since. On 28 feb, i installed SP2, but after that it worked fine.

Kristjan
Level 4
Hi

Problem is solved, fault was in backupscript wich didnt bring the EV services out of "read-only" mode after backup.

Thanks everyone 4 help

JT_2
Level 3
Thanks Kristjan. we had the exact same problem. Backup script wasn't restarting the task scheduler to put it back in read write mode. I couldn't figure out why it would work after a reboot, but hang after a day or two.