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Exchange Vault Store Reporting, hang and nothing happens

jjorgis
Level 3
Partner Accredited Certified

Upgraded Enterprise Vault to EV 11 on Windows server 2012R2. 
Mail’s archived as expected.

Problem: 

In EV console, I am trying to look at reporting on Exchange Vault Store, it starts the process, but no result. A green progress line is showing but stops/hang.
In Task Manager the w3wp.exe process is started an use about 50% CPU.
If I stop this process, EV console reports that “This page can't be displayed”.

It looks like something in IIS not configured correct, but I can't figure out what.

It is possible the problem has some connection with  http://support.microsoft.com/kb/2803161 
I put the lines described in web.config file, but when I run the Deployment Scanner it still marks this with warning. I tried to run Method 2 but those commands will not run, no matter which way I am trying to run them. (With administrative privilege or in PowerShell.)

Look at the attachment 

Looking forward to help on that problem.

Erik JJorgis 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

what happens if you just let it run without interrupting?

you can also get to the report by going to http://localhost/EnterpriseVault/usage.asp

you might want to look at your sql databases for index fragmentation and run maintenance on them

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2 REPLIES 2

AndrewB
Moderator
Moderator
Partner    VIP    Accredited

what happens if you just let it run without interrupting?

you can also get to the report by going to http://localhost/EnterpriseVault/usage.asp

you might want to look at your sql databases for index fragmentation and run maintenance on them

jjorgis
Level 3
Partner Accredited Certified

If I don't interrupt it stands for hour, nothing happens.

When I open Http://localhost/enterprisevault/usage.asp the result show up as expected. J
I just forgot to do it this way. 

Still there must be something wrong in the Console way of getting this report.

However I am satisfied as long that I am getting my report.

Thank you very much