08-08-2019 01:49 AM - edited 08-08-2019 06:52 AM
I've disabled my user from archiving and want to export the archive to original mailbox.
When I go through the wizard and choose the option to export back to my mailbox (yes my mailbox has enough space in it) and click to start it then just says Failed along with the error "Reason: An exception occurred in routine %1 "
I'm also seeing the this error in Event Viewer:
"An exception occurred in routine
GetExchangeServerValues"
Any help or advice would be great
Thanks
Solved! Go to Solution.
08-08-2019 08:17 AM
I am getting the exact issue when invalid connection information are entered in the VAC (domain node) Can you confirm that the ones entered there / in line 394 of the dtrace are valid?
If they are valid, is it failing with the same error when you remove the entries from the VAC?
08-08-2019 07:39 AM
What version of EV/Exchange?
Are you able to sync your mailbox?
08-08-2019 07:47 AM
EV is 12.4.1
Exchange 2013 CU22
Mailbox sync works fine
08-08-2019 07:52 AM
Do you mind creating a dtrace and sharing the relevant part here?
08-08-2019 07:57 AM
I have attached a dtrace
08-08-2019 08:17 AM
I am getting the exact issue when invalid connection information are entered in the VAC (domain node) Can you confirm that the ones entered there / in line 394 of the dtrace are valid?
If they are valid, is it failing with the same error when you remove the entries from the VAC?
08-12-2019 01:43 AM
I removed the entries as you suggested and run the export to mailbox and it's working perfectly now.
Thanks for your help!
08-12-2019 08:16 AM
Glad to hear that it worked.
Regards
Marc
01-27-2020 04:05 AM
can you the entries removed?