Export-EVArchive : You do not have permission to access archive

Hi Team,

Im trying to assingn a PST export and enable archive  delegation to help desk team.

For this operation created one  account and provided only PST administrator and Messaging Administrator role.

After this the helpdesk team is able to execute this operation from Vault Admin Console both archive enable and PST export.

However when they try  to export via EV shell they get the below error. very Strange 

Export-EVArchive : You do not have permission to access archive179B5B90B163B3549B4E4C94B64926C6A1110000Archive
At line:1 char:1
+ Export-EVNARAArchive -ArchiveId
179B5B90B163B3549B4E4C94B64926C6A1110000Archive ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~
+ CategoryInfo : NotSpecified: (System.Security...as:
MyComputerSmiley FrustratedecurityException) [Export-EVNARAArchive], SecurityException
+ FullyQualifiedErrorId : ErrorDuringExport,Symantec.EnterpriseVault.Power
Shell.Commands.Export.ExportNARAArchivePS
WARNING: The export could not continue. 0 items exported, 0 failed.
WARNING: A report file
m:\pst\dndp_qauserdndp_qaus-78\ExportReport_20180722141447.txt has been
created.

 

Kindly help on this issue.

1 Reply
Highlighted

Re: Export-EVArchive : You do not have permission to access archive

Hi,

i´ve had a similar topic a while ago: https://vox.veritas.com/t5/Enterprise-Vault/PST-Migrate-Wizard-don-t-use-the-right-user/m-p/823272#M...

The topic was importing - but i think it will be the same as exporting... The Shell Commands seem to work in the VSA account only and there is no way to impersonate this.

Jakob