FSA HTTPS upgrade

[Rdosramos]

Hi all,

We are currently upgrading from EV 9 to a EV 11 and we want to use the Enterprise Vault Mailbox app which requires HTTPS. Now we are in the process of requiring a certificate but our concern is the FSA shortcuts. According to the documentation the FSA shortcuts will not work if we change from HTTP to HTTPS. Will this also effect Sharepoint?

How can we update or upgrade the FSA shortcuts after the HTTPS change? Is the only way using FSA Utlity?

Thanks

Rob

[Mouse]

Hi Rob,

For all targets, be them mails, FSA or SPS you need to regenerate shortcuts when moving from plain text http to encrypted HTTPS. Unfortunately it's the way EV works and all links are hardcoded with protocol type.

[Rdosramos]

Fair enough,

So For FSA i would use the FSA utility, what about mail and SharePoint?

[Mouse · Accepted solution]

For e-mail look here http://www.symantec.com/docs/TECH47364 and for SPS here and for FSA just use fsautility with the -c switch.

[EdLacey]

Yes you need a certificate for the Mailbox app but you do NOT need to switch to HTTPS at EV Site level

http://www.symantec.com/docs/HOWTO83452

[Rdosramos]

Hi Ed,

I dont follow?!

[EdLacey]

You can apply the certificate on the EV server for the Mailbox app but you do not need to apply the certificate to EV forcing you to update shortcuts

"These steps are essential to enable use of the Enterprise Vault Office Mail App. The document also describes a further optional procedure that is required only if you want to secure all new internal archive and restore actions, and all Archive Explorer and Search requests."