09-10-2013 05:16 AM
We have below EV environment,
EV 10.0.4 configured in a 2 node Microsoft Windows 2008 R2 Cluster
SQL Server is on a separate cluster
We are unable to create archive points and view archive points. When we try to do it via the VAC, we get a blank popup window.
09-10-2013 06:32 AM
Any messages in the eventlog of the EV servers and/or FSA target ?
09-10-2013 06:46 AM
Was this ever working or just stopped recently?
09-10-2013 06:57 AM
Logged in with the service acct?
09-10-2013 06:58 AM
whats the file server target? Windows or any other?
09-10-2013 07:40 AM
It was working but appeared to have stopped after upgrade of EV from 9.0 to 10.0.4
09-10-2013 07:40 AM
Yes
09-10-2013 07:41 AM
Target is Windows file server
09-15-2013 01:23 AM
Ticket is open with Symantec support to check on this issue. So far the support team points some DCOM permissions issue.