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File Archiving issue

vjose79
Level 4
Partner Accredited Certified

We have below EV environment,

EV 10.0.4 configured in a 2 node Microsoft Windows 2008 R2 Cluster
SQL Server is on a separate cluster

We are unable to create archive points and view archive points. When we try to do it via the VAC, we get a blank popup window.

 

8 REPLIES 8

ZeRoC00L
Level 6
Partner Accredited

Any messages in the eventlog of the EV servers and/or FSA target ?

Rob_Wilcox1
Level 6
Partner

Was this ever working or just stopped recently?

Working for cloudficient.com

EdLacey
Level 5
Certified

Logged in with the service acct?

Arjun_Shelke
Level 6
Employee Accredited

whats the file server target? Windows or any other?

vjose79
Level 4
Partner Accredited Certified

It was working but appeared to have stopped after upgrade of EV from 9.0 to 10.0.4

vjose79
Level 4
Partner Accredited Certified

Yes

vjose79
Level 4
Partner Accredited Certified

Target is Windows file server

vjose79
Level 4
Partner Accredited Certified

Ticket is open with Symantec support to check on this issue. So far the support team points some DCOM permissions issue.