File Archiving task suddenly stops proccessing any folders ?

[Robbie_Rob]

we are running Enterprise Vault version 9.0.2 on 3x Windows server 2003.

we run 5 file archiving tasks, 4 of which run and process files / folders no problem. however, 1 of the tasks has stopped proccessing any folders, when i check the status tab the results are all zero.

any help would be much appreciated,

cheers,

[Rob_Wilcox1]

Have a look in your policy then for this:

The permissions tab ...  is set to 'ignore' or 'archive them' ?

[Robbie_Rob]

The Volume and folder policies are both set to ignore files that have explicit permissions.

[Rob_Wilcox1]

Fairly sure that is what is happening here then... the items in the folders are being ignored because they have explicit permissions set on them. I'd suggest you try it in a lab.

[Prone2Typos]

Hey Rob.

Can you provide some insight on why there is discouragement to upgrade and how we can track when it is reccomended again?

Sorry for pinging on a dead thread but I thought it was better than starting a new one for it.

[TonySterling · Accepted solution]

This is an old comment that was that was referring to this.

https://www-secure.symantec.com/connect/forums/enterprise-vault-904-important-please-read-1

The issue was resolved long ago and the EV 9.0.4 has been re-released as EV 9.0.4 R1 and is good to go.

[Prone2Typos]

Thanks Tony!