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File System Analyzer tool has topped working

Andy_Geluykens
Level 4
Partner Accredited

I have installed the tool on a offline server with admin access to every share. Now when the scans starts, after a while the tool gives the following error:

 

 Description:

  Stopped working

 

Problem signature:

  Problem Event Name:                        CLR20r3

  Problem Signature 01:                       filesystemanalyzer.exe

  Problem Signature 02:                       1.12.0.3250

  Problem Signature 03:                       4babfa29

  Problem Signature 04:                       mscorlib

  Problem Signature 05:                       2.0.0.0

  Problem Signature 06:                       4ca2b851

  Problem Signature 07:                       2c1

  Problem Signature 08:                       25

  Problem Signature 09:                       System.ArgumentOutOfRange

  OS Version:                                          6.1.7601.2.1.0.272.7

  Locale ID:                                             2067

 

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The server is not connected to the internet, the error is the same for the administrator and the backup service account.

What can be done to avoid this problem ?

1 ACCEPTED SOLUTION

Accepted Solutions

Andy_Geluykens
Level 4
Partner Accredited

I Asked my client to start the scan with unchecked full analyses. Also I asked for an update to the .NET 4 framework. I will post the results when I get them.

If it still fails I will send the new version of the FSA tool.

View solution in original post

9 REPLIES 9

JesusWept3
Level 6
Partner Accredited Certified
Probably best to post internally to the forums at symc through your partner tools as you can't open a support case on it unfortunately
https://www.linkedin.com/in/alex-allen-turl-07370146

Rob_Wilcox1
Moderator
Moderator
Partner    VIP   

What OS, and service pack is it?

Working for cloudficient.com

Andy_Geluykens
Level 4
Partner Accredited

Windows Server 2008 R2 (x64) 4GB RAM

SQL Express 2008

Rob_Wilcox1
Moderator
Moderator
Partner    VIP   
Let me grab a virtual machine, and give it a quick try.
Working for cloudficient.com

Rob_Wilcox1
Moderator
Moderator
Partner    VIP   

Okay - starting my scan.

 

As a matter of interest what options did you select on the Analyzer?

Did you opt for Full Analysis?  Have you tried unticking that?

Working for cloudficient.com

Evan_Barrett
Level 6
Partner Employee Accredited

It looks like a generic .NET error.  These are hard to diagnose as the .NET error is not very specific on what has crashed. 

BTW, there is a newer version of FSA Analyzer, 1.14.2.

Rob_Wilcox1
Moderator
Moderator
Partner    VIP   
FWIW the scan and all worked fine for me.
Working for cloudficient.com

Andy_Geluykens
Level 4
Partner Accredited

I Asked my client to start the scan with unchecked full analyses. Also I asked for an update to the .NET 4 framework. I will post the results when I get them.

If it still fails I will send the new version of the FSA tool.

Is there a way that you could attach the latest version here please?