Getting error code 4167 & 8567 while while PST migration process

[Deepak_Kumar]

Hi All,

I have installed EV 8.0 SP3 in windows 2008 for 2000 mailboxes. All the mailboxes has been enabled for archiving but I am Getting error code 4167 & 8567 while while PST migration process.

Can someone help me out to get rid of this problem.

Error Code : 4167

An exception has been raised.
Internal reference
SimpleAutoMutex/C/L
EV$MigratorServer$ArchiveFolder$
 
An exception is raised when a process encounters an unexpected fault.

Error Code : 8567

Error occurred with client-driven migration of PST '\\W13104\C$\Documents and Settings\AD11496\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst'.

 Unexpected migration status.

 Reference: 'HasPstChunkMigrated'.




Thanks in Advance....

[Mohawk_Marvin · Accepted solution]

There are a couple of tech notes that might help here...

http://seer.entsupport.symantec.com/docs/319148.htm
http://seer.entsupport.symantec.com/docs/332922.htm

[Deepak_Kumar]

Thanks for ur reply,


I have a problem in appx 500 users which are giving me this error. I think, It can not be done by manully to all users & also checked that EV server language setting is same everywhere there is no issue in language setting.

Please suggest me other solution....


Thanks

Deepak

[JesusWept3]

Please don't dismiss a possible solution because it's not convenient as you may just spend an enormous amount if time trying wrong solutions because they may be simpler or quicker what I'd suggest is try the technotes and rule them out as a possibility, if they aren't the solution then we can look at other avenues, however if they are then we can look at what can be done to implement the solution on a wider scale

[Deepak_Kumar]

Thanks for ur suggestion,

I know you are right but as I am facing this problem at one of our client site & client is not ready to perform this activity. He is not allowing me to do that.

That is why I am searching a solution which can be done by server site & also I have to resolve this provlem as soon as possible.

Somebody please help me to resolve this...


Thanks in advance.

[MichelZ]

Hi

This is what support really is here for, if you have an urgent problem.

If you want to have this resolved by "the forums", you should really try to do what we suggest, as we are just volunteers, and we may not want to spend time on threads where people are not willing to co-operate.

Thanks
Michel

[JesusWept3]

The only thing i can suggest is await EV8 SP4 where the server will handle the automation of the Chunk PST numbers and correct if there is a mismatch