05-07-2009 07:46 AM
Hi all,
I was getting a few errors about a few users having index errors in the event log so I though I would have a look.
This was the error I was getting for one of the users in question.
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Event ID 7292
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The index volume has been marked as failed.
Index Volume: 1F346F1B084E5CF4F8A594A365C7223411110000vaultsite/Volume:239 (Raymond Rodriguez)
Index Volume Path: H:\EVStorage\PRVAULTDB01\Indexes\Location04\1F346F1B084E5CF4F8A594A365C7223411110000vaultsite
Reference: ValidateFileChecksum
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so, what I did was at this point was check the folder mentioned and looked at the avtrace.log file, which was 0kb.
Then decided that as it was failed it must need a rebuild.
So in the EV Admin Console, I found the mailbox, went into the advanced tab and hit rebuild.
Checking the event log I got these two messages
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Event 7294
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Starting index volume update
Index Volume: 1F346F1B084E5CF4F8A594A365C7223411110000vaultsite/Volume:0 (Raymond Rodriguez)
Index Volume Path: H:\EVStorage\PRVAULTDB01\Indexes\Location04\1F346F1B084E5CF4F8A594A365C7223411110000vaultsite
Job Id: Vol_239
Job Author: MAG\vault.admin
Job Description: Rebuild Index
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then
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Event 7292
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The index volume has been marked as failed.
Index Volume: 1F346F1B084E5CF4F8A594A365C7223411110000vaultsite/Volume:239 (Raymond Rodriguez)
Index Volume Path: H:\EVStorage\PRVAULTDB01\Indexes\Location04\1F346F1B084E5CF4F8A594A365C7223411110000vaultsite
Reference: Open
Due to errors accessing the index volume it has been marked as 'failed' to prevent further errors. The index volume will remain inaccessible until it has been repaired.
For more information, see Help and Support Center at
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So now, I thought I would check the avtrace file again to see if it had any info - but the folder was gone. Totally gone. That users Index folder has just vaporised.
Have I just made things worse for myslef?
Any ideas anyone, please?
I have about 7 users in this state and would ideally like to sort them all out.
Cheers
Solved! Go to Solution.
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