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Hiddan mailbox

Amit_Sidana
Level 2

He,

 

Any idea how to enable archiving of hiddan mailbox in exchange 2010 ?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

Rob_Wilcox1
Level 6
Partner
6 REPLIES 6

Rob_Wilcox1
Level 6
Partner

Follow this technote:

http://www.symantec.com/business/support/index?page=content&id=TECH47252

Working for cloudficient.com

Arjun_Shelke
Level 6
Employee Accredited

Yes using the registry change on EV Server.

Location: HKLM\Software\KVS\Enterprise Vault\Agents
DWORD Value: ProcessHiddenMailboxes
Value data: 1
And restart the task.

GabeV
Level 6
Employee Accredited

Yes, you can ... depending of the Windows OS version (32 or 64 bits), you need to create a Windows registry key on a different location:

For 32 bits:

Location: HKLM\Software\KVS\Enterprise Vault\Agents
DWORD Value: ProcessHiddenMailboxes
Value data: 1

Restart each Exchange Mailbox Archiving Task to apply this change.

For a 64 bits server is HKLM\Software\Wow6432node\KVS\Enterprise Vault\Agents

Then, youi need to run this SQL script:

USE EnterpriseVaultDirectory
UPDATE ExchangeMailboxEntry 
SET MbxExchangeState = '0' WHERE MbxExchangeState = '2'

This TN has more info:

http://www.symantec.com/docs/TECH47252

Please, notice the last note of the technote, where it says:

IMPORTANT: Each time the Provisioning Task is run (EV7 and later versions) or the Synchronization process is executed (EV6 and earlier versions), the MbxExchangeState value of all hidden mailbox records is changed back to "2".  Therefore, each time you wish to enable newly hidden mailboxes, it will be necessary to repeat step 2.  The Provisioning Task and Synchronization process usually run twice a day at noon and midnight according to schedule.

Thus, you need to run the SQL script after the provisioning task runs on your EV server. Otherwise, EV will not archive those mailboxes again.

I hope this helps !!

GabeV
Level 6
Employee Accredited

Let me update what I said regarding the last note on the TN. If you enable new mailboxes that are hidden, then you need to run the script again. :)

GabeV
Level 6
Employee Accredited

Hi Amit,

Do you have any updates on this thread? Do you need more assistance regarding this topic?

Muhammad_Ejaz
Level 3
Partner Accredited

Dear GabeV,

He open two thread on same issue and also accepted your answer on the following link.

https://www-secure.symantec.com/connect/forums/hidden-mailbox.