08-26-2015 10:46 PM
Hello,
I am facing an issue to restore all files from FSAUtility, I am using the following command to restore in the same location.
C:\program files (x86)\enterprise vault>fsautility -b -s "\\pbad-emdesign\EM_Design\SHAMIYAH" -recurse
or
C:\program files (x86)\enterprise vault>fsautility -t -s "\\pbad-emdesign\EM_Design\SHAMIYAH" -f
and i getting the below error.
FSA Data Mover Utility.
Symantec Enterprise Vault.
Copyright (c) 2010. Symantec Corporation.
Bulk Recall of Placeholders
Folder : \\pbad-emdesign.pbad.sbg.com.sa\EM_Design\SHAMIYAH
Processing file list... 100%
XML Log file generated.
There were errors with Bulk recall, See the log file for details:
C:\Program Files (x86)\Enterprise Vault\Reports\FSAUtility\EV_FILESYSTEM_UTILITY_LOG_20150826162228.xml
Done.
I am unable to remove the Place Holder from the files, please find the attachment.
My Configuration Deatils:-
Enterprise Vault - 10.3
Windows - 2008 R2 Enterprise 64 Bit
Please kinldy give me the proper solution.
Thanks
Abdul Rauf
Solved! Go to Solution.
08-31-2015 08:31 AM
someone had the same exact error in this post https://www-secure.symantec.com/connect/forums/bulk-recall-enterprise-vault-failing and what they did to fix it was use this utility:
08-27-2015 12:44 AM
Please kindly Help me ASAP.
08-27-2015 09:35 AM
Can you dtrace fsautility and see what shows up.
Have you checked bypassrecalllimits https://support.symantec.com/en_US/article.TECH47861.html
08-27-2015 09:40 AM
For files that are offline but no longer valid placeholders you can use FSAFixOfflineFile: http://www.symantec.com/docs/HOWTO56261
08-27-2015 10:10 AM
what errors are you seeing in the log file?
08-30-2015 12:19 AM
i am getting below error
There were errors with Bulk recall, See the log file for details:
C:\Program Files (x86)\Enterprise Vault\Reports\FSAUtility\EV_FILESYSTEM_UTILITY_LOG_20150830084645.xml
08-30-2015 02:05 PM
if you go to C:\Program Files (x86)\Enterprise Vault\Reports\FSAUtility\ and open the file EV_FILESYSTEM_UTILITY_LOG_20150830084645.xml what errors does it indicate?
08-30-2015 11:38 PM
Dear Andrew
it's giving below status error
Item | Status |
---|---|
\\pbad-emdesign.pbad.sbg.com.sa\EM_Design\UMM AL QURA\(umm al qura) 21-06-07\TO-Asaad jadat (umm al qura) 21-06-07.tif | Error in determining whether the file is a placeholder – Failure |
08-31-2015 08:31 AM
someone had the same exact error in this post https://www-secure.symantec.com/connect/forums/bulk-recall-enterprise-vault-failing and what they did to fix it was use this utility: