07-16-2015 09:35 AM
Hello
We have a 7 year retention Catagory which is "locked" and is applied to all our users.
we need to set up a new retention catagory for users so they can apply this to specific emails.
I seem to be going round in circles with this so could anyone point me in the right direction.
Thanks
Dave
07-16-2015 10:02 AM
create the new retention category and make sure it isnt set to hidden.
make sure the outlook addin behavior is set to full in the desktop policy
07-17-2015 03:10 AM
Thanks Andrew, i'm new to EV so thought there may be more to it.