08-31-2015 12:45 PM
Hi Guys,
We are migrating from an older EV environment to a newer one using a third-party migration tool which will change the shortcuts as it moves the archived items. The following question came up:
- How does EV know that an item is already archived so it does not try to re-archive a shortcut in the new EV environment?
a) Does the archiving task do a scan every time and check message classes hence bypassing EV shortcut message classes?
b) Or does it keep tab somewhere in an sql table for items already archived?
Thanks,
Solved! Go to Solution.
08-31-2015 12:55 PM
So not sure what product you are using, but with ArchiveShuttle we "fix" the shortcuts to point to the archived item in the new EV Archive. The shortcut stays the ipm.note.enterprisevault message class.
EV will not try to archive an item that is the message class of the shortcut or pending items by default.
08-31-2015 01:11 PM
EV has a list of message classess by default which are configured for archiving. you can customize it as needed. by design, it would never have IPM.Note.EnterpriseVault* in that list. and yes, EV scans each mailbox every time the mailbox archiving task runs.
08-31-2015 12:55 PM
So not sure what product you are using, but with ArchiveShuttle we "fix" the shortcuts to point to the archived item in the new EV Archive. The shortcut stays the ipm.note.enterprisevault message class.
EV will not try to archive an item that is the message class of the shortcut or pending items by default.
08-31-2015 01:11 PM
EV has a list of message classess by default which are configured for archiving. you can customize it as needed. by design, it would never have IPM.Note.EnterpriseVault* in that list. and yes, EV scans each mailbox every time the mailbox archiving task runs.
08-31-2015 01:44 PM
Thanks guys for the quick response. IPM.Note* is one of the default classes.
So EV must have an internal setting that bypasses IPM.Note.EnterpriseVault.*
08-31-2015 01:49 PM
There are hidden messages that you can see with something like MFCMapi if you wanted to look.
As Andrew mentioned EV would never archive IPM.Note.EnterpriseVault. You can look at your Mailbox policy and the Message Classes tab to see the Message Classes EV would archive.