10-02-2013 07:16 AM
Solved! Go to Solution.
10-02-2013 08:28 AM
You need to give reviewer rights at the root and appropriate permission on folder which you want to delegate.
refer "Reviewer Permissions needed for Delegate Folder access t o be viewed in Archive Explorer(AE) http://www.symantec.com/docs/TECH71838"
You need to then synch mailbox from the properties of archiving task with option "Folder hierarchy and permissions" and also make sure, mailbox policy allow inheritance for folder level permission (mailbox policy \ advanced \ 'synchronize folder permission' = on).
10-02-2013 07:24 AM
Did you tick the "Folder hierarchy and permissions" on the synchronization? This happens during the automatic sync but is off by default for a manual sync.
10-02-2013 07:54 AM
10-02-2013 08:13 AM
In AE right-click in the left-hand (folder list) pane and select Refresh.
10-02-2013 08:17 AM
Hi Anna,
Did you apply permissions to the archive from the VAC or just over a few folders from Outlook? If you applied permissions over the archive, you should be able to see it from archive explorer, otherwise, it won't show up.
If you assigned permissions just over a few folders, you should be able to open that mailbox using your credentials from Outlook, browse to the folder where you have permissions and, if there is any EV shortcut in that folder, you should be able to retrieve those emails.
Another thing you can try to confirm if the permissions where applied correctly is running PermissionBrowser.exe in the Enterprise Vault directory.
I hope this helps.
10-02-2013 08:28 AM
You need to give reviewer rights at the root and appropriate permission on folder which you want to delegate.
refer "Reviewer Permissions needed for Delegate Folder access t o be viewed in Archive Explorer(AE) http://www.symantec.com/docs/TECH71838"
You need to then synch mailbox from the properties of archiving task with option "Folder hierarchy and permissions" and also make sure, mailbox policy allow inheritance for folder level permission (mailbox policy \ advanced \ 'synchronize folder permission' = on).
10-19-2013 01:31 AM
Is this problem solved?, If yes then you may wish to make the comment as solution whichever best answers your request.