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I can't display bcc of mail of journal in enterprise vault 9.0

oguzhan
Level 3
Accredited

When i search archived mails then i want display bcc of archived mail of journaling i cant display it.

What is your offers?.

1 ACCEPTED SOLUTION

Accepted Solutions

JesusWept3
Level 6
Partner Accredited Certified

No, I don't think it will show you the BCC fields, it will just allow you to search on them

So for instance your email might look like

to: User 1, User 2, User 3
cc: User 4, User 5


However if the BCC has "User 6" as being a non disclosed recipient and added to the RBCC indexing field, if you search on "User 6", you will then get that email returned, even though you don't see User 6 in either the To or CC fields

https://www.linkedin.com/in/alex-allen-turl-07370146

View solution in original post

3 REPLIES 3

JesusWept3
Level 6
Partner Accredited Certified

You can't display BCC fields in Enterprise Vault or search or DA, which is based on normal Exchange and Outlook behavior.

Your best bet is the following
http://www.symantec.com/business/support/index?page=content&id=TECH75758&actp=search&viewlocale=en_U...

 

https://www-secure.symantec.com/connect/articles/discovery-accelerator-hidden-searchable-items

https://www.linkedin.com/in/alex-allen-turl-07370146

oguzhan
Level 3
Accredited

When i look at the links, i can display bcc just in DA. am i right ?

JesusWept3
Level 6
Partner Accredited Certified

No, I don't think it will show you the BCC fields, it will just allow you to search on them

So for instance your email might look like

to: User 1, User 2, User 3
cc: User 4, User 5


However if the BCC has "User 6" as being a non disclosed recipient and added to the RBCC indexing field, if you search on "User 6", you will then get that email returned, even though you don't see User 6 in either the To or CC fields

https://www.linkedin.com/in/alex-allen-turl-07370146