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I need Solution Exchange 2013 intigration with Enterprise Vault 10.0.x

Dear Team,

good News....

I have integrate Exchange 2013 CU6 with Enterprise vault 10.0.X . Now I have configured Exchange archiving task for Exchange 2013 user. But archiving task getting failed with below error ID .

Log Name:      Symantec Enterprise Vault

Source:        Enterprise Vault

Date:          2/13/2015 11:31:14 AM

Event ID:      2256

Task Category: Archive Task

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      IN-HOHVGEVSRV01.glenmark.com

Description:

The Archiving Task 'Exchange Mailbox Archiving Task for IN-HOEXCH-001' could not be started due to startup errors.

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Log Name:      Symantec Enterprise Vault

Source:        Enterprise Vault

Date:          2/13/2015 11:31:14 AM

Event ID:      3460

Task Category: Archive Task

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      IN-HOHVGEVSRV01.glenmark.com

Description:

The Task 'Exchange Mailbox Archiving Task for IN-HOEXCH-001' failed to log on to Exchange server c' using mailbox 'SMTP:inhoexch-001@glenmarkpharma.com'. Check that the mailbox has not been hidden, that the server is running and that the vault service account has sufficient permissions on the server.

 

Enterprise Vault used the following settings for the Outlook Anywhere connection to Exchange 2013:

   Proxy server: ''

   Requires SSL: 'True'

   Certificate principal: ''

 

If these settings are correct, check that the servers are responding.

 

Note that Enterprise Vault auto-discovers the proxy server and certificate principal unless you have configured them explicitly in the target domain's properties in the Administration Console, in which case you should check the settings you have made.

 

I need help for resolve this issue

1 Solution

Accepted Solutions
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Accepted Solution!

EV 10 is not supported with

EV 10 is not supported with Exchange 2013 CU6.

Enterprise Vault Compatibility List

Article:TECH38537  |  Created: 2005-01-25  |  Updated: 2015-01-05  |  Article URL http://www.symantec.com/docs/TECH38537

Enterprise Vault support for Microsoft Exchange 2013 CU6 and CU7

Article:TECH226311  |  Created: 2014-11-13  |  Updated: 2014-12-11  |  Article URL http://www.symantec.com/docs/TECH226311     

 

View solution in original post

10 Replies
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Dear Team, i need your

Dear Team,

i need your help.....

Highlighted
Accepted Solution!

EV 10 is not supported with

EV 10 is not supported with Exchange 2013 CU6.

Enterprise Vault Compatibility List

Article:TECH38537  |  Created: 2005-01-25  |  Updated: 2015-01-05  |  Article URL http://www.symantec.com/docs/TECH38537

Enterprise Vault support for Microsoft Exchange 2013 CU6 and CU7

Article:TECH226311  |  Created: 2014-11-13  |  Updated: 2014-12-11  |  Article URL http://www.symantec.com/docs/TECH226311     

 

View solution in original post

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Did you apply this

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You can only archive from

You can only archive from Exchange 2013 when using EV10.0.4 with CHF3 applied. When done, as Andrew stated, CU6 and CU7 are not supported.

See http://www.symantec.com/docs/TECH226311 for Symantec statement on CU6/7

 

If you configure your archiving policy to leave in the shortcut the messagebody, then you MIGHT (!!!!) be ok, but the official stand is that you are running a non-supported configuration.

 

Regards. Gertjan
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Thanks Team for replying Yes,

Thanks Team for replying

Yes, is true officially EV 10 is not support with Exchange 2013 CU6/CU7, but Symantec have hotfix but they can only be provided once evidence is collected that EV is having issues after upgrading to Exchange 2013 CU6.

Is there any customer having this kindly of issue & any one applied the Hotfix on Enterprise vault server?

Highlighted

Dear Team, Is there any

Dear Team,

Is there any update...

i need your help Team.....

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Have you opened a ticket with

Have you opened a ticket with Symantec Support?  If no, you should. If yes, what did they say?
 

For the best O365 Reporting Solution click here Radar-Reporting
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Dear Tony, Thanks for your

Dear Tony,

Thanks for your response.

Now EV 10 .3 CH3 supported to exchange 2013 with CU6,

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Dear Team, I have tested

Dear Team,

I have tested above scenario in my productionand it is working fine.

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good follow up, thanks. to

good follow up, thanks. to round this discussion out, i recommend you look at upgrading to EV 11 SP1 in the near future. it will help ensure you maintain support for Exchange 2013 and on and as newer CUs come out too.