02-15-2017 12:20 PM
We are running EV for Microsoft Exchange v11. We are trying to import a pst file into an archive where the mailbox and AD account no longer exist. It fails each time. Before I go further I'd like to know if this is even possible. Thank you.
02-16-2017 12:46 AM
Hello,
I believe it is possible, but check the following:
Is the Billing Account showing a SID instead of a name? If so, change to VSA.
Does your PST policy have setting to create shortcut in mailbox? If so, change this to not create shortcuts.
Does it fail with an error? Anything in the eventlog?
02-16-2017 07:04 AM - edited 02-16-2017 07:13 AM
Yes, it fails with event id 6999
02-16-2017 07:31 AM
Also, the "Bill usage to:" shows a SID.
02-16-2017 08:02 AM
You will need to follow these steps:
a. Add to a Provisioning group
b. Perform a 'Run Now' in Normal mode on the Provisioning Task
c. Run the Enable Mailbox wizard and assign the account to the original archive
Note: If you do not choose the original archive, it will create a new archive
d. Run the import once again