Inbox items not being archived

[darrenh]

Hello,

I have a few users (including myself) whose mailboxes are setup for archiving and everything is working fine except for items in the Inbox, they are not getting archived.  I can't see any errors in the event viewer and it is not happening for all users.  Does any one have any ideas?
We have v8 SP2.

[GertjanA]

Hi Darren,

Are the items eligeble to be archived?

You could try a report run of the archiving task on your mailbox, and see what ev says to that
The report will be in c"\program files\enterprise vault\reports\archiving (??)\ folder

[TonySterling · Accepted solution]

Also, what is the archive policy?  ie Archive all items older than 6 months, start with items larger than 1mb, never archive items younger than 3 weeks

You could also view the modified date of the items in the Inbox.  I have seen in the past where users that are part of a demo or poc have their items restored and this changes the modified date.