01-14-2019 11:45 PM
Hi
On my server with EV 12.3.2 and Windows 2012 two errors are appearing in the event viewer:
Event 41380:
Index volume agent failed to start due to time out.
Index Volume ID: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Error: Timed out waiting for [Agent Thread for XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX] to start after [1800] seconds.
Event 41352:
The processing of the Index Volume has stopped following errors.
Archive name: YYYYYYYYY
Task: <none>
Index Volume ID: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Reason: <none>
Error Type: NonCritical
Description: Timed out waiting for [Agent Thread for XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX] to start after [1800] seconds.
Is it possible that this index is corrupt?
Thanks and regards.
01-15-2019 01:36 AM
Hello,
I had the 41380 months ago. After extensive checking, I found that the registry key NumWordsToWrite was set in the registry. I had that under ..KVS\Enterprise Vault\Indexing
The 41352 can have multiple causes. Check KB, search for the 41352 and see which one applies.