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Indexing problem?

Michael_Feldman
Level 4
I opened up apps event viewer today and found a ton of errors constantly coming in...whats going on? (our KVS engineer is out for a while for personal unavoidable reasons, so i'm filing in with my limited knowledge, please bear with me folks)

Event Type:Error
Event Source:Enterprise Vault
Event Category:Storage Replay Index
Event ID:6483
Date:6/13/2006
Time:10:56:39 AM
User:N/A
Computer:KVSServer
Description:
Error updating an index.


%3
Data:
0000: 41 20 6c 6f 77 20 6c 65 A low le
0008: 76 65 6c 20 69 6e 64 65 vel inde
0010: 78 69 6e 67 20 6f 70 65 xing ope
0018: 72 61 74 69 6f 6e 20 68 ration h
0020: 61 73 20 66 61 69 6c 65 as faile
0028: 64 20 20 20 45 72 72 6f d Erro
0030: 72 3a 20 23 31 20 20 20 r: #1
0038: 49 6e 64 65 78 20 49 64 Index Id
0040: 3a 20 23 32 20 20 5b 30 : #2

Event Type:Error
Event Source:Enterprise Vault
Event Category:Storage Replay Index
Event ID:7246
Date:6/13/2006
Time:10:56:39 AM
User:N/A
Computer:KVSserver
Description:
Index Remove failed: A low level indexing operation has failed Error: Index Id:
Internal reference: RemoveItemFromIndex
VaultID: 13CFC3576791F284F8D198B406D2E52121110000kvs.domain.com

Event Type:Error
Event Source:Enterprise Vault
Event Category:Index Server
Event ID:7235
Date:6/13/2006
Time:10:56:39 AM
User:N/A
Computer:KVSserver
Description:
A low level indexing operation has failed
Error: a severe error occurred; cannot continue
Index Id: 13CFC3576791F284F8D198B406D2E52121110000kvs.domain.com

Event Type:Error
Event Source:Enterprise Vault
Event Category:Index Server
Event ID:7191
Date:6/13/2006
Time:10:56:39 AM
User:N/A
Computer:KVSserver
Description:
Could not remove item from index

Index Id: 13CFC3576791F284F8D198B406D2E52121110000kvs.domain.com
Item Id: POISONPILLITEMFAILEDINDEXUPDATE~TAF %Additional Info: CAVUpdator/IIS/s

Event Type:Warning
Event Source:Enterprise Vault
Event Category:Storage Replay Index
Event ID:6745
Date:6/13/2006
Time:10:56:39 AM
User:N/A
Computer:KVSserver
Description:
Addition of item to catalogue abandoned

Catalogue: Last, First
Catalogue Id: 13CFC3576791F284F8D198B406D2E52121110000kvs.domain.com
Saveset Id: 916000000000000~200605022012480000~0~D13983B194284FA7B5E9F08C9BDD0C0
Transaction: 30628

All previous attempts to add the item to the catalogue have failed or been interrupted. To prevent further failures the item will not be indexed.


Any1 has any ideas?
2 REPLIES 2

Michael_Feldman
Level 4
By the way, I just noticed that this seems to be a problem with 2 specific users!!!

Eric_Gjerde
Level 3
I know very little about KVS, but I think when you start seeing the archive running the Storage Replay against an index it's an indication that the index might be corrupt.

you might be able to run the IndexReplay tool against it, or IndexCheck, but I don't know if that would help. Hopefully one of the Symantec folks will chime in here and give you a better idea of what you're up against.

-Eric