cancel
Showing results for 
Search instead for 
Did you mean: 

Information about 3 Eventlogs in Enterprice Vault

RonnyVos
Level 3
Dear..

My colleague who is very familiar i with Enterprise Vault is now on vacation.
But now I see the in event log the following three reports repeatly come back.


Please advise me what  i need to do.


EVENT 4111
 
The Exchange mailbox provisioning task failed during processing of a mailbox. The task is continuing.
Task: Exchange Provisioning Task for OCW.LOCAL
User: CN=o397sol,OU=Knowledge Workers,OU=Managed Users,OU=OCW,DC=ocw,DC=local
Mailbox: /o=OCW/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=alireza.soltani66314601
Provisioning group: Basic
Group member: OCW\GG_ARC_Basic
Error: Failed to update a record: The EnterpriseVault.DirectoryConnection object reported an error.
 
NULL
 
For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp
 
Trace: at KVS.EnterpriseVault.Common.DirEntry.UpdateRecord()
at KVS.EnterpriseVault.ExchangePolicySync.ExchangePolicySynchronization.UpdateMailboxEntry(UserProperties userProps, PolicyTargetInfo targetInfo, ExchangeMailboxEntry mbxEntry, Int32 storeID, Boolean bRelink)
at KVS.EnterpriseVault.ExchangePolicySync.ExchangePolicySynchronization.ProcessCreateOrUpdateMailboxEntry(UserProperties userProps, PolicyTargetInfo targetInfo)
at KVS.EnterpriseVault.ExchangePolicySync.ExchangePolicySynchronization.WorkerThreadFunc()
For more information, see Help and Support Center at
 
EVENT 8452
 
The EnterpriseVault.DirectoryConnection object reported an error.
The error code was 0x80040e14
For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp
 
EVENT  13360
 
An error was detected while accessing the Vault Database 'EnterpriseVaultDirectory' (Internal reference: .\ADODataAccess.cpp (CADODataAccess::ExecuteSQLCommand) [lines {1388,1390,1405,1437}] built Jul 3 19:52:25 2009):
Description:
[Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'EnterpriseVaultDirectory' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases
 
SQL Command:
 
UPDATE ExchangeMailboxEntry SET ExchangeMailboxEntryId=N'1C4C04DDE82FE9B41B743CE742A4E355F1n10000ocwev01',LegacyMbxDN=N'/o=OCW/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=alireza.soltani66314601',MbxDisplayName=N'Soltani, Ali-reza',MbxAlias=N'ali-reza.soltani',MbxNTUser=N'o397sol',MbxNTDomain=N'OCW',MbxArchivingState=1,MbxExchangeState=0,ExchangeMbxType=1,MbxWarningLimit=2097152,MbxSendLimit=2097152,MbxReceiveLimit=2097152,MbxSize=26935,MbxItemCount=183,DefaultVaultId=N'18C07E6D8107EFE4689958DF340B296BF1110000ocwev01',ExchangeServerIdentity=1,City=N'',Company=N'CFI',Country=N'0',Department=N'DUOZ.ICT',EmployeeType=N'',FirstName=N'Ali-reza',LastName=N'Soltani',Office=N'',State=N'',Title=N'',UseQuota=3,LastModified='20100619 10:00:17:000',PolicyEntryId=N'1FBEBC669D943FD44B40759A2C6673DF91012700ocwev01',PSTPolicyEntryId=N'1B9684C10CEFEC64B876AA4AF167BF4BF1012700ocwev01',PolicyTargetGroupEntryId=N'1E329DDBA9C9FAE4E8BDE2F0FE146278B1012p00ocwev01',PolicyTargetMemberEntryId=N'175D1DB0A4CA0AE4EAAF1D8879E56D6501012o00ocwev01',ADMbxDN=N'CN=o397sol,OU=Knowledge Workers,OU=Managed Users,OU=OCW,DC=ocw,DC=local',ExchMbxGUID=N'25489810bc52264bae3b30c2ecf7ccc8',MbxStoreIdentity=4,ADMbxFlags=0,DesktopPolicyEntryId=N'1959E2BDB9426FC48B57893228C79BED01012700ocwev01' WHERE ExchangeMailboxEntryId = '1C4C04DDE82FE9B41B743CE742A4E355F1n10000ocwev01'
 
Additional Microsoft supplied information:
Source: Microsoft OLE DB Provider for ODBC Drivers
 
Number: 0x80040e14
SQL State: 37000
Native Error: 00009002
HRESULT 0x80040e14
 
For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp
1 ACCEPTED SOLUTION

Accepted Solutions

Liam_Finn1
Level 6
Employee Accredited Certified
You need to run at least daily log truncation maintenance tasks to keep your logs small so they are manageable. If you need help on this let me know

View solution in original post

4 REPLIES 4

ZeRoC00L
Level 6
Partner Accredited
The second eventid says:
[Microsoft][ODBC SQL Server Driver][SQL Server]The transaction log for database 'EnterpriseVaultDirectory' is full. To find out why space in the log cannot be reused, see the log_reuse_wait_desc column in sys.databases.


Make sure your backups on the SQL server are running fine. Try to backup it and truncate the logs.

Mohawk_Marvin
Level 6
Partner
Ronny look here:

4111:
http://seer.entsupport.symantec.com/docs/330510.htm


The 8452 and 13360 are SQL errors and the 8452 refers to the Transaction logs being full fro the directory DB, try and truncate these and see how you get on

Liam_Finn1
Level 6
Employee Accredited Certified
You need to run at least daily log truncation maintenance tasks to keep your logs small so they are manageable. If you need help on this let me know

RonnyVos
Level 3
Thanks