02-23-2012 12:05 PM
Voicemail for our company will soon be stored in the mailbox with *wav files, and I dont these messages to be archived by our journal mailbox. All voicemail messages that I need to exclude come from a particular email address. This may be an easier task, but I still haven't found anything on it.I see that the Journal Archive Policy is very basic with no advanced options. I have created a rule in the journal mailbox to delete messages from the voicemail email address but the journal mailbox ignores the rule and archives the message anyway. I have also gone into the Journal mailbox account on the Exchange server and under -Message Delivery Restrictions- I added the voicemail email to the -Reject messages from- and that still doesnt work. Any help is much appriciated.
Victor
EV 9.0.3 & Exchange 2010
Solved! Go to Solution.
02-23-2012 12:31 PM
Yep, JW2 is right. I set this up for a customer a while back.
Your rule would like this:
<RULE NAME="DeleteJPGs" ATTACHMENT_ACTION="REMOVE">
<AUTHOR INCLUDES="ANY">
<EA>vm.emai@mycompany.com</EA>
</AUTHOR> <FILES>
<FILE FILENAME="*.WAV"/>
</FILES>
</RULE>
or to catch all voicemails in case some fowards one, like this:
<RULE NAME="DeleteVM" ATTACHMENT_ACTION="REMOVE">
<FILES>
<FILE FILENAME="*.WAV"/>
</FILES>
</RULE>
So you have some options.
02-23-2012 12:23 PM
check this thread out, its very similar
https://www-secure.symantec.com/connect/forums/custom-rule-remove-jpgs-archiving
02-23-2012 12:31 PM
Yep, JW2 is right. I set this up for a customer a while back.
Your rule would like this:
<RULE NAME="DeleteJPGs" ATTACHMENT_ACTION="REMOVE">
<AUTHOR INCLUDES="ANY">
<EA>vm.emai@mycompany.com</EA>
</AUTHOR> <FILES>
<FILE FILENAME="*.WAV"/>
</FILES>
</RULE>
or to catch all voicemails in case some fowards one, like this:
<RULE NAME="DeleteVM" ATTACHMENT_ACTION="REMOVE">
<FILES>
<FILE FILENAME="*.WAV"/>
</FILES>
</RULE>
So you have some options.
02-23-2012 12:38 PM
Ok thanks, this looks intimidating but I will try it and let everyone know.
Where is it only applied top the journal mailbox?
02-23-2012 12:57 PM
Really not that intimidating at all once you dive into it. Be sure to read up on how to implement it:
Article URL http://www.symantec.com/docs/HOWTO37055
Article URL http://www.symantec.com/docs/HOWTO58121
02-24-2012 12:26 PM
OK I created this Custom properties.xml file, placed in the Enterprise Vault\Custom Filter Rules directory, and restarted the archiving tasks. Is there a way for me see if this filter is working? (i mean without staring a journal mailbox while tons of messages flow into it... :)
<RULE_SET xmlns="x-schema:ruleset schema.xdr">
<RULE NAME="Delete_VM" ATTACHMENT_ACTION="REMOVE">
<AUTHOR INCLUDES="ANY">
<EA>vm.emai@mycompany.com </EA>
<EA>vwav@mycompany.com </EA>
</AUTHOR> <FILES>
<FILE FILENAME="*.WAV"/>
</FILES>
</RULE>
</RULE_SET>
thanks
victor
02-24-2012 12:51 PM
You could search the journal mailbox for mail from that user and see if the attachments have been stripped.
02-24-2012 01:01 PM
Using Discovery Accelerator? ok thanks i will try that after the next backup.
Is the verbage good for my Custom Properites.xml file?
02-24-2012 01:05 PM
Just use the webapp search. http://evserver/enterprisevault/search.asp
The sytnax looks ok but the file needs to be named: Default Filter Rules.xml, I missed that you had named it that earlier.
Also, read thru these series of technotes Article URL http://www.symantec.com/docs/HOWTO37055
03-02-2012 05:39 AM
ok i will test that this weekend. Ill rename the file and to test quickly, I will:
1) add the Default Filter Rules.xml and in the Enterprise Vault\Custom Filter Rules directory,
2) restart the all the archiving tasks
3) open Archive Explorer to verifiy its using the .xml file?
03-02-2012 05:56 AM
Don't user Archive Explorer, use the WebApp search. It will be easier.