Issues provisioning...

[Richard_J_Cunni]

Hi there, I'm having some real issues with setting up a provisioning group\user, it's basically failing with error 5, but alas, I can't seem to find anything regarding this on the internets, but a quick brief as to my setup.

I've currently got 4x8.0 SP5 servers which are in my old domain, and I'm trying to consolidate them into 1x8.0 SP5 server in the new domain - the vault_svc account has full privledges within the old domains AD and Exchange, but it seemingly can't see the DC's, I initially thought this was a DNS issue, which I resolved. The two way trust is in place and seemingly working fine as we have an ADMT sync going on every 5 minutes which is working swimmingly.

But as mentioned, I'm getting a 41110 eventID and a error 5 within that - so I was wondering what the error 5 means, as I can't seem to find anyone else out there with that!

Here's the eventlog entry. I'm willing to pump out a dtrace if needs be, but my dtrace-fu isn't all that good so I'll have to be told what to do.

Thanks.

Log Name:      Symantec Enterprise Vault
Source:        Enterprise Vault
Date:          7/11/2011 1:01:32 PM
Event ID:      41110
Task Category: Exchange Provisioning Task
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      UKBNEV01.uk.newdom.org
Description:
The Exchange mailbox provisioning task failed during provisioning group processing. The task has stopped.

Task: Exchange Provisioning Task for en.olddom.org

Domain: en.olddom.org

Provisioning group: <none>

Group member: <none>

Error: Failed to determine DCs for domains in the forest. Reason for error: Unable to get domains in forest for [en.jcdecauxuk.org] - error code [5]

Trace:    at KVS.EnterpriseVault.ExchangePolicySync.ExchangePolicySynchronization.InitializeDomainControllerCache()
   at KVS.EnterpriseVault.ExchangePolicySync.ExchangePolicySynchronization.Initialize()
   at KVS.EnterpriseVault.ExchangePolicySync.ExchangePolicySynchronization.RunSynchronization(ExchangePolicySyncTaskEntry taskEntry, CheckControlEventsDelegate checkControlEvents, Boolean reportMode)

For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Enterprise Vault " />
    <EventID Qualifiers="0">41110</EventID>
    <Level>2</Level>
    <Task>117</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-07-11T12:01:32.000000000Z" />
    <EventRecordID>10906</EventRecordID>
    <Channel>Symantec Enterprise Vault</Channel>
    <Computer>UKBNEV01.uk.newdom.org</Computer>
    <Security />
  </System>
  <EventData>
    <Data>The Exchange mailbox provisioning task failed during provisioning group processing. The task has stopped.

Task: Exchange Provisioning Task for en.olddom.org

Domain: en.olddom.org

Provisioning group: &lt;none&gt;

Group member: &lt;none&gt;

Error: Failed to determine DCs for domains in the forest. Reason for error: Unable to get domains in forest for [en.olddom.org] - error code [5]

Trace:    at KVS.EnterpriseVault.ExchangePolicySync.ExchangePolicySynchronization.InitializeDomainControllerCache()
   at KVS.EnterpriseVault.ExchangePolicySync.ExchangePolicySynchronization.Initialize()
   at KVS.EnterpriseVault.ExchangePolicySync.ExchangePolicySynchronization.RunSynchronization(ExchangePolicySyncTaskEntry taskEntry, CheckControlEventsDelegate checkControlEvents, Boolean reportMode)</Data>
  </EventData>
</Event>

[MarkBarefoot]

You may want to look at this TN, http://www.symantec.com/docs/TECH75522 - it's not totally the same error code, but it would be worth doing a DTRACE to see if it's similar. Another post, https://www-secure.symantec.com/connect/forums/enterprise-vault-804-provisioning-issues-error-code-1... used the workaround even though their event was different...

[Josamito]

Hi! maybe try to specify the Global Catalog entries in your Enterprise Vault server configuration and also check if the trust relationship is "forest wide authentication".

[Richard_J_Cunni]

Here is my dtrace output for when I do a "run now" on it.

One thing I did notice when looking through it, it was using the iSCSI SAN IP for doing stuff (the 10.208.252.105 IP)

Not sure if this is relevant at all.

Running in Terminal Services session...
  Monitoring debug output from processes running in the console session
  Monitoring debug output from processes running in the current Terminal Services session

1    17:16:17.749     [4068]    (DirectoryService)    <4624>    EV:M    DirectoryService: ADO: SELECT vse.VaultStoreEntryId,VaultStoreName,PartitionRootPath,PartitionName,PartitionEntryId,TimeOpened,RolloverType,RolloverOrder,RolloverVolData,RolloverTimeData,RolloverVolSizeUnit,RolloverTimeAfterUnit,RolloverDateTime FROM PartitionEntry part,VaultStoreEntry vse,StorageServiceEntry SSE1,StorageServiceEntry SSE2,ComputerEntry CE1,ComputerEntry CE2 WHERE  SSE1.ServiceEntryId = ? AND SSE1.ComputerEntryId = CE1.ComputerEntryId AND UPPER(CE1.ComputerNameAlternate) = UPPER(CE2.ComputerNameAlternate) AND CE2.ComputerEntryId = SSE2.ComputerEntryId AND SSE2.ServiceEntryId = vse.StorageServiceEntryId AND part.VaultStoreEntryId = vse.VaultStoreEntryId AND part.PartitionStatus = ? ORDER BY part.PartitionName,part.IdPartition |
2    17:16:18.514     [4068]    (DirectoryService)    <5024>    EV:M    CMonitorAzStore::DownloadAuthorizationStoreIfNecessary
3    17:16:18.514     [4068]    (DirectoryService)    <5024>    EV:M    DirectoryService: ADO: SELECT AzStoreIndex,AzStoreVersion FROM DirectoryEntry |
4    17:16:18.529     [4068]    (DirectoryService)    <5024>    EV:M    CMonitorAzStore::DownloadAuthorizationStoreIfNecessary : Current store version: 13, Required version: 13, Current store index: 4, Last downloaded index: 4
5    17:16:18.529     [4068]    (DirectoryService)    <5024>    EV:M    CMonitorAzStore::ThreadRoutine - Waiting for 60 seconds or until service exits.
6    17:16:20.698     [4068]    (DirectoryService)    <4624>    EV:M    DirectoryService: ADO: SELECT TOP 1 ExchangeServerEntryId FROM view_ExchangeMailbox_Server WHERE ExchangeServerEntryId = ?  AND ExchangeMbxType = ?  AND PolicyTargetGroupEntryId IS NOT NULL |
7    17:16:21.805     [4068]    (DirectoryService)    <4624>    EV:M    DirectoryService: ADO: SELECT TOP 1 ExchangeServerEntryId FROM view_ExchangeMailbox_Server WHERE ExchangeServerEntryId = ?  AND ExchangeMbxType = ?  AND PolicyTargetGroupEntryId IS NOT NULL |
8    17:16:25.346     [4068]    (DirectoryService)    <4624>    EV:M    DirectoryService: Method call: CDirectoryServiceObject::ReadDirectoryEntry, param (169102832CA8BC949AAB3A3A6A97E38E51012u00ukevsrv) |
9    17:16:25.362     [4068]    (DirectoryService)    <4624>    EV:M    DirectoryService: ADO: SELECT TaskEntryId,SiteEntryId,ComputerEntryId,Description,Name,AdminNote,TaskType,Schedule,UseSiteSchedule,NumberOfThreads,RetryCount,ReportingMode,UserDataEntryId,StartupType,TaskIdentity,SubTaskMaxRetries FROM Task WHERE TaskEntryId = ? |
10    17:16:25.362     [4068]    (DirectoryService)    <4624>    EV:M    DirectoryService: Method call: CDirectoryServiceObject::ReadDirectoryEntry, param (169102832CA8BC949AAB3A3A6A97E38E51012u00ukevsrv) |
11    17:16:25.378     [4068]    (DirectoryService)    <4624>    EV:M    DirectoryService: ADO: SELECT TaskEntryId,SiteEntryId,ComputerEntryId,TaskType,Name,Description,AdminNote,Schedule,UseSiteSchedule,NumberOfThreads,RetryCount,ReportingMode,UserDataEntryId,StartupType,UN,PW,UserDataDescription,OrganizationEntryId,ReportFileVersions,ArchiveReportsEnabled,ArchiveReportLevel FROM ExchangePolicySyncTaskView WHERE TaskEntryId = ? |
12    17:16:25.487     [5832]    (EvExchangePolicySyncTask)    <6040>    EV-H    {ExchangePolicySyncTaskProcessor.Main} Entering...
13    17:16:25.487     [5832]    (EvExchangePolicySyncTask)    <6040>    EV-H    {ExchangePolicySyncTaskProcessor..ctor} Entering...
14    17:16:25.487     [5832]    (EvExchangePolicySyncTask)    <6040>    EV-H    {ExchangePolicySynchronization..ctor} Entering
15    17:16:25.518     [5832]    (EvExchangePolicySyncTask)    <6040>    EV-H    {ExchangePolicySynchronization..ctor} Start time = 2011-07-11 16:16:25.000
16    17:16:25.518     [5832]    (EvExchangePolicySyncTask)    <6040>    EV-H    {ExchangePolicySynchronization..ctor} Leaving
17    17:16:25.518     [5832]    (EvExchangePolicySyncTask)    <6040>    EV-H    {ExchangePolicySyncTaskProcessor..ctor} leaving...
18    17:16:25.534     [5832]    (EvExchangePolicySyncTask)    <6040>    EV-M    {ManagedObject.KVS.EnterpriseVault.Management.IAdminControl.RegisterStateChangedHandler} Title:ExchangePolicySyncTask
19    17:16:25.534     [5832]    (EvExchangePolicySyncTask)    <6040>    EV-M    {ManagedObjectState.RegisterStateChangedHandler} Owner:ExchangePolicySyncTask
20    17:16:25.534     [5832]    (EvExchangePolicySyncTask)    <6040>    EV-H    {ManagedProcess.Run} Process starting - "F:\Program Files (x86)\Enterprise Vault\EvExchangePolicySyncTask.exe" -URL:tcp://10.208.252.105:1151/d2ea0e1f_80d8_40d9_8cf2_610740e6694a/KVS.EnterpriseVault.ProcessManager3163743 -CUSTOM:169102832CA8BC949AAB3A3A6A97E38E51012u00ukevsrv|False||
21    17:16:25.534     [5832]    (EvExchangePolicySyncTask)    <6040>    EV-L    {ManagedProcess.LoadConfigurationSettings} Config Settings - debugWaitSeconds=0
22    17:16:25.565     [5832]    (EvExchangePolicySyncTask)    <6040>    EV-M    {ManagedProcess.RemoteThis} URL[0]: tcp://10.208.252.105:26915/a5c18606_284e_48e3_b8d0_909df3270139/EVProcessManager05835e34_805b_4a18_b7cc_027478770228
23    17:16:25.580     [5832]    (EvExchangePolicySyncTask)    <6040>    EV-M    {ManagedProcess.NotifyAllPresentAndCorrect} Using Process manager URL:tcp://10.208.252.105:1151/d2ea0e1f_80d8_40d9_8cf2_610740e6694a/KVS.EnterpriseVault.ProcessManager3163743 Title:169102832CA8BC949AAB3A3A6A97E38E51012u00ukevsrv
24    17:16:25.580     [5832]    (EvExchangePolicySyncTask)    <6040>    EV-M    {ManagedObjectState.RegisterStateChangedHandler} Owner:EvExchangePolicySyncTask
25    17:16:25.721     [5832]    (EvExchangePolicySyncTask)    <2176>    EV-M    {ManagedProcess.KVS.EnterpriseVault.Management.IAdminControl.Start} Current State:Stopped
26    17:16:25.721     [5832]    (EvExchangePolicySyncTask)    <2176>    EV-M    {ExchangePolicySyncTaskProcessor} Name:ExchangePolicySyncTask Current State:Stopped startOptions: ''.
27    17:16:25.721     [5832]    (EvExchangePolicySyncTask)    <2176>    EV-H    {ManagedTask.OnStart} ManagedTask.OnStart()
28    17:16:25.721     [5832]    (EvExchangePolicySyncTask)    <2176>    EV-M    {ManagedProcess.ObjectStateChanged} ExchangePolicySyncTask New:Running Old:Starting My:Starting
29    17:16:25.721     [5832]    (EvExchangePolicySyncTask)    <2176>    EV-M    {ManagedProcess.CheckProcessState} New State:Running Quorum:True
30    17:16:25.721     [5832]    (EvExchangePolicySyncTask)    <2176>    EV-M    {ManagedProcess.NotifyPMStateChanged} EvExchangePolicySyncTask New State:Running Old:Starting My:Running
31    17:16:25.736     [5832]    (EvExchangePolicySyncTask)    <6040>    EV-L    {ManagedProcess.Run} Loading... State:Running Countdown:0
32    17:16:25.736     [5832]    (EvExchangePolicySyncTask)    <2176>    EV-M    {ManagedProcess.CheckProcessState} New State:Running Quorum:True
33    17:16:25.830     [5832]    (EvExchangePolicySyncTask)    <5028>    EV:M    CoCreateInstanceHelper::IsDirectoryAvailable()
34    17:16:25.830     [5832]    (EvExchangePolicySyncTask)    <5028>    EV:M    CoCreateInstanceHelper::IsDirectoryAvailable - Trying to connect to a local Directory Service
35    17:16:25.877     [4068]    (DirectoryService)    <4624>    EV:L    CDirectoryServiceObject::RunConfig (Entry) |
36    17:16:25.877     [4068]    (DirectoryService)    <4624>    EV:H    DirectoryService: STARTUP: IsSettingSynchNeededInternal: QVGQ |
37    17:16:25.877     [4068]    (DirectoryService)    <4624>    EV:H    DirectoryService: STARTUP: IsSettingSynchNeededInternal: IUXE |
38    17:16:25.877     [4068]    (DirectoryService)    <4624>    EV:H    DirectoryService: STARTUP: TableExists: if exists(SELECT * FROM ExtendedSetting) and not exists(SELECT * FROM ExtendedSetting WHERE settingTypeId = '8001') select 1 as [NotExists] else select 0 as [NotExists] |
39    17:16:25.892     [4068]    (DirectoryService)    <4624>    EV:H    DirectoryService: CDirectoryServiceObject::RunConfig: Settings Upgrade Required = 0, Run Config = 0 |
40    17:16:25.892     [4068]    (DirectoryService)    <4624>    EV:M    CDirectoryServiceObject::RunConfig (Exit) |Success  [0] |
41    17:16:25.892     [5832]    (EvExchangePolicySyncTask)    <5028>    EV:M    CoCreateInstanceHelper::IsDirectoryAvailable - Directory Service is available
42    17:16:25.892     [5832]    (EvExchangePolicySyncTask)    <5028>    EV-H    {ManagedTask.MainThread} ManagedTask.MainThread() - Custom args:169102832CA8BC949AAB3A3A6A97E38E51012u00ukevsrv|False||
43    17:16:25.892     [5832]    (EvExchangePolicySyncTask)    <5028>    EV-H    {ExchangePolicySyncTaskProcessor.TaskMain} Entering...
44    17:16:25.892     [5832]    (EvExchangePolicySyncTask)    <5028>    EV-H    {ExchangePolicySyncTaskProcessor.WaitForDebugger} Entering...
45    17:16:25.892     [5832]    (EvExchangePolicySyncTask)    <5028>    EV-H    {ExchangePolicySyncTaskProcessor.WaitForDebugger} leaving...
52    17:16:25.986     [5832]    (EvExchangePolicySyncTask)    <5028>    EV:M    CBaseDirectoryServiceWrapper::GetInterface - RegKey UseLocalDirectory [False]
54    17:16:25.986     [5832]    (EvExchangePolicySyncTask)    <5028>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
55    17:16:26.002     [5832]    (EvExchangePolicySyncTask)    <5028>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
56    17:16:26.002     [4068]    (DirectoryService)    <4624>    EV:L    CDirectoryServiceObject::CheckDirectoryEntry (Entry) |
57    17:16:26.002     [4068]    (DirectoryService)    <4624>    EV:L    DirectoryService: STARTUP: Check Directory: Using Cached information |
58    17:16:26.002     [4068]    (DirectoryService)    <4624>    EV:M    CDirectoryServiceObject::CheckDirectoryEntry (Exit) |Success  [0] |
59    17:16:26.002     [4068]    (DirectoryService)    <4624>    EV:M    DirectoryService: Method call: CDirectoryServiceObject::ReadDirectoryEntry, param (169102832CA8BC949AAB3A3A6A97E38E51012u00ukevsrv) |
60    17:16:26.002     [4068]    (DirectoryService)    <4624>    EV:M    DirectoryService: ADO: SELECT TaskEntryId,SiteEntryId,ComputerEntryId,Description,Name,AdminNote,TaskType,Schedule,UseSiteSchedule,NumberOfThreads,RetryCount,ReportingMode,UserDataEntryId,StartupType,TaskIdentity,SubTaskMaxRetries FROM Task WHERE TaskEntryId = ? |
61    17:16:26.017     [5832]    (EvExchangePolicySyncTask)    <5028>    EV:M    DirectoryVault: Initialization: DLL_PROCESS_ATTACH received by the DirectoryVault DLL. |
62    17:16:26.017     [5832]    (EvExchangePolicySyncTask)    <5028>    EV:H    DirectoryVault: Initialization: DirectoryVault DLL version is: v1.2.| |
63    17:16:26.017     [5832]    (EvExchangePolicySyncTask)    <5028>    EV:L    CDirectoryVaultObject::GetAttributeListFromType Unknown type - Task
65    17:16:26.017     [5832]    (EvExchangePolicySyncTask)    <5028>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
66    17:16:26.017     [5832]    (EvExchangePolicySyncTask)    <5028>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
67    17:16:26.017     [4068]    (DirectoryService)    <4624>    EV:M    DirectoryService: Method call: CDirectoryServiceObject::ReadDirectoryEntry, param (169102832CA8BC949AAB3A3A6A97E38E51012u00ukevsrv) |
68    17:16:26.033     [4068]    (DirectoryService)    <4624>    EV:M    DirectoryService: ADO: SELECT TaskEntryId,SiteEntryId,ComputerEntryId,TaskType,Name,Description,AdminNote,Schedule,UseSiteSchedule,NumberOfThreads,RetryCount,ReportingMode,UserDataEntryId,StartupType,UN,PW,UserDataDescription,OrganizationEntryId,ReportFileVersions,ArchiveReportsEnabled,ArchiveReportLevel FROM ExchangePolicySyncTaskView WHERE TaskEntryId = ? |
69    17:16:26.033     [5832]    (EvExchangePolicySyncTask)    <5028>    EV:L    CDirectoryVaultObject::GetAttributeListFromType Unknown type - ExchangePolicySyncTaskView
70    17:16:26.033     [5832]    (EvExchangePolicySyncTask)    <5028>    EV-H    {ExchangePolicySyncTaskProcessor.RunTask} Entering...
71    17:16:26.048     [5832]    (EvExchangePolicySyncTask)    <5028>    EV-H    {ExchangePolicySynchronization.RunSynchronization} Synchronization started..
72    17:16:26.064     [5832]    (EvExchangePolicySyncTask)    <5028>    EV-H    {ExchangePolicySynchronization.Initialize} Initializing Task [Exchange Provisioning Task for en.jcdecauxuk.org] for organization [18880EC5607E2814A88E2A3CB8FF325BD1011e00ukevsrv]
74    17:16:26.064     [5832]    (EvExchangePolicySyncTask)    <5028>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
75    17:16:26.064     [5832]    (EvExchangePolicySyncTask)    <5028>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
76    17:16:26.080     [4068]    (DirectoryService)    <4624>    EV:M    DirectoryService: ADO: SELECT ComputerNameAlternate,ComputerEntryId,ComputerRootPath,ComputerName FROM ComputerEntry ce WHERE ce.ComputerSiteEntryId = ? ORDER BY ce.ComputerName |
77    17:16:26.267     [5832]    (EvExchangePolicySyncTask)    <5028>    EV-M    {DirectoryCache.ReadEntry} Sel Type: KVS.EnterpriseVault.Directory.DirectoryDS+OrganizationRow |From cache? False
79    17:16:26.392     [5832]    (EvExchangePolicySyncTask)    <5028>    EV:M    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m_nNumTries = 40]
80    17:16:26.392     [5832]    (EvExchangePolicySyncTask)    <5028>    EV:L    CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successfully communicated with an EV Directory Service on the local machine
81    17:16:26.392     [4068]    (DirectoryService)    <4624>    EV:M    DIR_ADMIN_FN: CDirectoryServiceObject::get_SQLServer
82    17:16:26.392     [5832]    (EvExchangePolicySyncTask)    <5028>    EV-M    {DirectoryDBAccess.MapDNSAliasToSQLServer} DNS Alias: ukevsrv ==> SQL server: ukbndb03L\EV Cached? False
83    17:16:26.423     [5832]    (EvExchangePolicySyncTask)    <5028>    EV-M    {DirectoryDataset.GetEntryInfo} EntryId: 18880EC5607E2814A88E2A3CB8FF325BD1011e00ukevsrv Name: en.jcdecauxuk.org
84    17:16:26.423     [5832]    (EvExchangePolicySyncTask)    <5028>    EV-M    {DirectoryCache.Prune} Cache size: 0 Removed:0
85    17:16:26.423     [5832]    (EvExchangePolicySyncTask)    <5028>    EV-L    {DirectoryCache.InsertEntry} EntryId:18880EC5607E2814A88E2A3CB8FF325BD1011e00ukevsrv|Replaced? False
86    17:16:26.423     [5832]    (EvExchangePolicySyncTask)    <5028>    EV-M    {ExchangePolicySynchronization.Initialize} Using GC override [ukgwrsv001]
87    17:16:26.423     [5832]    (EvExchangePolicySyncTask)    <5028>    EV-H    {ExchangePolicySynchronization.TestDCConnection} Entering
88    17:16:26.438     [5832]    (EvExchangePolicySyncTask)    <5028>    EV-M    {ExchangePolicySynchronization.InitDirEntry} Binding to object [GC://ukgwrsv001] (serverBind = True)
89    17:16:26.891     [5832]    (EvExchangePolicySyncTask)    <5028>    EV-H    {ExchangePolicySynchronization.Initialize} Processing domain [en.jcdecauxuk.org] using DC [GC://ukgwrsv001]
90    17:16:26.891     [5832]    (EvExchangePolicySyncTask)    <5028>    EV-M    {ExchangePolicySynchronization.CalculateDomainFQDN} Calculating FQDN for domain [en.jcdecauxuk.org]
91    17:16:26.906     [5832]    (EvExchangePolicySyncTask)    <5028>    EV-M    {ExchangePolicySynchronization.CalculateDomainFQDN} Domain FQDN = [DC=en,DC=jcdecauxuk,DC=org]
92    17:16:26.906     [5832]    (EvExchangePolicySyncTask)    <5028>    EV-H    {ExchangePolicySynchronization.InitializeDomainControllerCache} Entering
93    17:16:26.906     [5832]    (EvExchangePolicySyncTask)    <5028>    EV:M    CDirectoryHelper::GetDomainsInForest() - Called for domain [en.jcdecauxuk.org]
94    17:16:27.016     [5832]    (EvExchangePolicySyncTask)    <5028>    EV:M    CDirectoryHelper::GetDomainsInForest() - Got initial DC [\\UKGWRSV002.en.jcdecauxuk.org]
95    17:16:30.728     [4068]    (DirectoryService)    <4624>    EV:M    DirectoryService: ADO: SELECT TOP 1 ExchangeServerEntryId FROM view_ExchangeMailbox_Server WHERE ExchangeServerEntryId = ?  AND ExchangeMbxType = ?  AND PolicyTargetGroupEntryId IS NOT NULL |
96    17:16:31.836     [4068]    (DirectoryService)    <4624>    EV:M    DirectoryService: ADO: SELECT TOP 1 ExchangeServerEntryId FROM view_ExchangeMailbox_Server WHERE ExchangeServerEntryId = ?  AND ExchangeMbxType = ?  AND PolicyTargetGroupEntryId IS NOT NULL |
97    17:16:35.736     [4068]    (DirectoryService)    <4624>    EV:M    DirectoryService: ADO: SELECT ComputerEntryId,ComputerName,ComputerRootPath,ComputerSiteEntryId,ComputerAdminNote,VaultSoftwareVersion,ComputerNameAlternate,FileServerManagementUrn,SvcNamesUpgradeState,CacheLocation,CacheSize,DefVaultStoreEntryId,DefIndexingServiceEntryId,ManualAdminSecurityDesc,MaxVaultCacheUpdates FROM ComputerEntry ce WHERE ce.ComputerSiteEntryId = ? ORDER BY ce.ComputerName |
98    17:16:35.752     [4068]    (DirectoryService)    <4624>    EV:M    DirectoryService: ADO: SELECT fs.FileServerEntryId,fs.SiteEntryId,fs.ComputerEntryId,fs.DnsName,fs.UncName,fs.Archive,fs.BackupMode,fs.PhSvrNumberOfThreads,fs.PhSvrRecallLimitTimeInterval,fs.PhSvrRecallLimitMaxRecalls,fs.PhSvrBypassRecallLimitsForAdmins,fs.FileServerType,fs.FileServerVersion,fs.EnablePlaceHolders,fs.EMCCelDMUser,fs.EMCCelDMPasswd,fs.EMCCelDHSMPortNum,fs.ManualAdminSecurityDesc,fs.DeleteArchivedFile,fs.FBLocalQuarantineLocation,fs.FBExcludeUsersAndGroups,fs.LastUpdatedTime,fs.IsUsePassThroughRead,fs.PassThroughDiskCacheLocation FROM FileServerEntry fs INNER JOIN NetAppPlaceholderComputerEntry naphsco ON fs.FileServerEntryId = naphsco.FileServerEntryId WHERE naphsco.ComputerEntryId = ? |
105    17:16:40.759     [4068]    (DirectoryService)    <4624>    EV:M    DirectoryService: ADO: SELECT TOP 1 ExchangeServerEntryId FROM view_ExchangeMailbox_Server WHERE ExchangeServerEntryId = ?  AND ExchangeMbxType = ?  AND PolicyTargetGroupEntryId IS NOT NULL |
107    17:16:41.867     [4068]    (DirectoryService)    <4624>    EV:M    DirectoryService: ADO: SELECT TOP 1 ExchangeServerEntryId FROM view_ExchangeMailbox_Server WHERE ExchangeServerEntryId = ?  AND ExchangeMbxType = ?  AND PolicyTargetGroupEntryId IS NOT NULL |
108    17:16:42.023     [5832]    (EvExchangePolicySyncTask)    <5028>    EV:M    CDirectoryHelper::GetDomainsInForest() - Failed to enumerate domains in the forest, err [5]
109    17:16:42.038     [5832]    (EvExchangePolicySyncTask)    <5028>    EV-H    {ExchangePolicySynchronization.HandleFatalException} Fatal exception raised while processing provisioning group [<none>] / [<none>] - Failed to determine DCs for domains in the forest. Reason for error: Unable to get domains in forest for [en.jcdecauxuk.org] - error code [5]. Stack trace:    at KVS.EnterpriseVault.ExchangePolicySync.ExchangePolicySynchronization.InitializeDomainControllerCache()|   at KVS.EnterpriseVault.ExchangePolicySync.ExchangePolicySynchronization.Initialize()|   at KVS.EnterpriseVault.ExchangePolicySync.ExchangePolicySynchronization.RunSynchronization(ExchangePolicySyncTaskEntry taskEntry, CheckControlEventsDelegate checkControlEvents, Boolean reportMode)
110    17:16:42.038     [5832]    (EvExchangePolicySyncTask)    <5028>    EV~E    |Event ID: 41110 The Exchange mailbox provisioning task failed during provisioning group processing. The task has stopped.|Task: Exchange Provisioning Task for en.jcdecauxuk.org|Domain: en.jcdecauxuk.org|Provisioning group: <none>|Group member: <none>|Error: Failed to determine DCs for domains in the forest. Reason for error: Unable to get domains in forest for [en.jcdecauxuk.org] - error code [5]|Trace:    at KVS.EnterpriseVault.ExchangePolicySync.ExchangePolicySynchronization.InitializeDomainControllerCache()|   at KVS.EnterpriseVault.ExchangePolicySync.ExchangePolicySynchronization.Initialize()|   at KVS.EnterpriseVault.ExchangePolicySync.ExchangePolicySynchronization.RunSynchronization(ExchangePolicySyncTaskEntry taskEntry, CheckControlEventsDelegate checkControlEvents, Boolean reportMode)
111    17:16:42.054     [5832]    (EvExchangePolicySyncTask)    <5028>    EV-M    {ExchangePolicySynchronization.WaitForWorkerThreads} Waiting for worker threads to finish processing
112    17:16:42.054     [5832]    (EvExchangePolicySyncTask)    <5028>    EV-L    {ThreadSafeQueue.SetQueueType} Set QueueType = [Sequential]
113    17:16:42.054     [5832]    (EvExchangePolicySyncTask)    <5028>    EV-M    {ExchangePolicySynchronization.WaitForWorkerThreads} Queue is empty, setting WorkerStopEvent
114    17:16:42.054     [5832]    (EvExchangePolicySyncTask)    <5028>    EV-M    {ExchangePolicySynchronization.WaitForWorkerThreads} All worker threads finished processing
115    17:16:42.054     [5832]    (EvExchangePolicySyncTask)    <5028>    EV~I    |Event ID: 41104 The Exchange mailbox provisioning task has completed.|Task: Exchange Provisioning Task for en.jcdecauxuk.org|Domain: en.jcdecauxuk.org
116    17:16:42.070     [5832]    (EvExchangePolicySyncTask)    <5028>    EV-H    {ExchangePolicySynchronization.RunSynchronization} Leaving
117    17:16:42.070     [5832]    (EvExchangePolicySyncTask)    <5028>    EV-H    {ExchangePolicySyncTaskProcessor.RunTask} leaving...
118    17:16:42.070     [5832]    (EvExchangePolicySyncTask)    <5028>    EV-H    {ExchangePolicySyncTaskProcessor.TaskMain} Leaving..
119    17:16:42.070     [5832]    (EvExchangePolicySyncTask)    <2176>    EV-M    {ManagedProcess.KVS.EnterpriseVault.Management.IAdminControl.Stop} Current State:Running
120    17:16:42.070     [5832]    (EvExchangePolicySyncTask)    <2176>    EV-M    {ManagedObject.KVS.EnterpriseVault.Management.IAdminControl.Stop} Title:ExchangePolicySyncTask Current State:Running
121    17:16:42.070     [5832]    (EvExchangePolicySyncTask)    <2176>    EV-H    {ManagedTask.OnStop} ManagedTask.OnStop()
122    17:16:42.070     [5832]    (EvExchangePolicySyncTask)    <2176>    EV-M    {DirectorySync.Abandon} Is waiting? False
123    17:16:42.070     [5832]    (EvExchangePolicySyncTask)    <2176>    EV-M    {ManagedProcess.ObjectStateChanged} ExchangePolicySyncTask New:Stopped Old:Stopping My:Stopping
124    17:16:42.070     [5832]    (EvExchangePolicySyncTask)    <2176>    EV-M    {ManagedProcess.CheckProcessState} New State:Stopped Quorum:True
125    17:16:42.070     [5832]    (EvExchangePolicySyncTask)    <2176>    EV-M    {ManagedProcess.NotifyPMStateChanged} EvExchangePolicySyncTask New State:Stopped Old:Stopping My:Stopped
126    17:16:42.070     [5832]    (EvExchangePolicySyncTask)    <2176>    EV-M    {ManagedProcess.CheckProcessState} New State:Stopped Quorum:True
134    17:16:47.077     [5832]    (EvExchangePolicySyncTask)    <6040>    EV-H    {ManagedProcess.Run} Process exiting
135    17:16:47.077     [5832]    (EvExchangePolicySyncTask)    <6040>    EV-H    {ExchangePolicySyncTaskProcessor.Main} leaving...
136    17:16:48.731     [5832]    (EvExchangePolicySyncTask)    <6040>    EV:H    DirectoryVault: Termination: DLL_PROCESS_DETACH received by the DirectoryVault DLL. |
140    17:16:50.790     [4068]    (DirectoryService)    <4624>    EV:M    DirectoryService: ADO: SELECT TOP 1 ExchangeServerEntryId FROM view_ExchangeMailbox_Server WHERE ExchangeServerEntryId = ?  AND ExchangeMbxType = ?  AND PolicyTargetGroupEntryId IS NOT NULL |
141    17:16:51.898     [4068]    (DirectoryService)    <4624>    EV:M    DirectoryService: ADO: SELECT TOP 1 ExchangeServerEntryId FROM view_ExchangeMailbox_Server WHERE ExchangeServerEntryId = ?  AND ExchangeMbxType = ?  AND PolicyTargetGroupEntryId IS NOT NULL |
142    17:17:00.821     [4068]    (DirectoryService)    <4624>    EV:M    DirectoryService: ADO: SELECT TOP 1 ExchangeServerEntryId FROM view_ExchangeMailbox_Server WHERE ExchangeServerEntryId = ?  AND ExchangeMbxType = ?  AND PolicyTargetGroupEntryId IS NOT NULL |
143    17:17:01.928     [4068]    (DirectoryService)    <4624>    EV:M    DirectoryService: ADO: SELECT TOP 1 ExchangeServerEntryId FROM view_ExchangeMailbox_Server WHERE ExchangeServerEntryId = ?  AND ExchangeMbxType = ?  AND PolicyTargetGroupEntryId IS NOT NULL |

[JesusWept3 · Accepted solution]

If its going through the iSCSI, then change the NIC Bindings in Network Connections
On Windows 2003 you would go to Start -> Control Panel -> Network Connections then go to Tools -> Advanced Settings

In the top window called "Connections" make sure your proper NIC is at the top, so select it and push it to the top, and then see if that resolves it, if it doesn't then you may need to change the machines routing tables specifically.

Oh and FWIW, Error Code 5 is "Access Denied" (its a window error, so you can run the command "net helpmsg 5")