07-30-2015 07:48 PM
A customer has already decommissed this particular vault store.
So now the error is showing.
Correct me if I am wrong - I believe I need to manually delete or change the records in SQL table.
https://support.symantec.com/en_US/article.HOWTO56258.html
I don't think a index rebuild is the solution because the physical vault store location is no longer there.
How should I do that ?
07-30-2015 09:42 PM
So the index files themselves actually have the saveset IDs in them. You can open them in a text viewer, though there’s a lot of gibberish along with the savesets, if you wanted to spot check and/or perform a search with PhiSearch to verify what they contain. They may not actually be in the indexes and you can flip them in SQL.
07-31-2015 01:41 AM
Hi dcVAST, what do you mean by "flip"?
And how or what to do in SQL?
07-31-2015 05:38 AM
Does the number waiting to be deleted go down or does it stay constant?
08-01-2015 10:54 AM
what version of EV are you using and are your indexes 32 or 64 bit?
08-02-2015 08:53 PM
Tony, it stays constant.
Andrew, 32 bit
Also, index is not failed
Environment
-------------------
EV 9.0.4
SQL 2005 SP2
windows 2003 SP2
08-03-2015 09:15 PM
when you upgrade to ev 10 and then upgrade your indexes to 64bit, you can choose to ignore missing items and i think that will resolve the issue you're having.