03-12-2015 08:27 AM
Hi Guys
This is a more of a hopeful "somebody help" then a request for help!!
Basically......a public folder email thats been archived and replace by a shortcut, has had its archive deleted, meaning the mail is readable from outlook but the mails attachment is not available for very obvious reasons!!
By chance a user has come along wanting the attachment....always the way!!!!
Although we NEVER delete anything from the centera the archive i can confirm is gone from EV.
Is there a way...complicated or not that an orphaned shortcut can be reconnected with its data on centera even though the original archive was deleted.
as a secondary question....whats the best way of telling a user the data is gone :)
Dec
Solved! Go to Solution.
03-12-2015 03:25 PM
If the archive has been deleted, then so has the data that was associated with it on the centera
the only way for it to be any different is someone manually edited sql to get rid of the archive
03-12-2015 03:25 PM
If the archive has been deleted, then so has the data that was associated with it on the centera
the only way for it to be any different is someone manually edited sql to get rid of the archive
03-13-2015 02:37 AM
Thanks for that!!!!
Unfortunately as i feared......next step...inform the user...never pleasant!!