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Journal Mailbox Set-Up

Chad_I
Level 3

Hello,

I have set-up EV to archive journal mailboxes but not user mailboxes yet.  Is there a way to migrate the items from the journals and keep shotcuts to those items?  or is this only available for the user mailboxes?

creating mailbox and journal tasks for the same mailbox somehow?

I have individuals that monitored the journal inbox and would like to continue to do so but once the items are archived they of course are no longer available in the mailbox (outlook) view.

I am using EV8 and Server 2003 currently.

Thanks for the input.

 

1 ACCEPTED SOLUTION

Accepted Solutions

Rob_Wilcox1
Level 6
Partner

Journal Archiving isn't intended to work like that.

You could give those individuals access to the journal archive (read access)

Working for cloudficient.com

View solution in original post

3 REPLIES 3

Rob_Wilcox1
Level 6
Partner

Journal Archiving isn't intended to work like that.

You could give those individuals access to the journal archive (read access)

Working for cloudficient.com

Chad_I
Level 3

Thanks Rob, that is what I had said but old ways are hard to get rid of!

Rob_Wilcox1
Level 6
Partner

They are indeed, and I'm glad you're sorted.

Working for cloudficient.com