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Journaling: Cannot search recent item

Robert_Cruz
Level 3

Hi All

 

Strange thing is happening on our journaling side of EV. Everytime we try and search anything that is a week old to the present day it states that there is nothing archived. 

 

The queues seem clear.

 

Has anyone had a problem similar to this.

 

Rob 

1 REPLY 1

MichelZ
Level 6
Partner Accredited Certified

Hi

 

There's probably something wrong with the index.

Can you have a look in the VAC -> Journal Archives -> Properties of the Archive -> Indexing

(Assuming EV 2007)

 

What index state is it in?

If it's failed or something else than "Normal", try right click -> Update Index (NOT rebuild, this would take an enormous amout of time!)

 

Cheers

Michel


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