03-28-2014 10:42 AM
There is a message in the event log that there are 167557 archived items in Vault store that are
waiting to be indexed. What causes this and how would I fix the problem?
Solved! Go to Solution.
04-01-2014 09:55 AM
There are many reasons, some of which are below:-
No open Index locations (Different to Backup Mode)
Indexing Service not running
Index locations in backup mode - Checked and confirmed to be out of backup mode
Problems with the index location/s
Problems with the item/s to be indexed
Problems with the Index Volume/s themselves (1 or more failed/offline etc)
Honestly could be any number of things, have a quick look here to begin with - http://www.symantec.com/docs/TECH50268 - I would open a case with support so that it can be investigated properly and corrected, that is ofcourse if you are unable to sort it yourself.
03-28-2014 10:47 AM
honestly, could be a dozen different things. what have you looked at so far?
03-28-2014 10:55 AM
May be that you're in BU mode, have you checked this?
In the administration console, you can set and clear vault store backup mode in the following places:
You can set and clear index location backup mode in the following places:
03-28-2014 10:57 AM
I don't really know what to look at. That is why I posted this question.
03-28-2014 12:04 PM
No, nothing was in Backup mode.
03-28-2014 12:08 PM
rerun the checks from the vault admin console. is the number of itmes waiting to be indexed going up or down?
04-01-2014 09:55 AM
There are many reasons, some of which are below:-
No open Index locations (Different to Backup Mode)
Indexing Service not running
Index locations in backup mode - Checked and confirmed to be out of backup mode
Problems with the index location/s
Problems with the item/s to be indexed
Problems with the Index Volume/s themselves (1 or more failed/offline etc)
Honestly could be any number of things, have a quick look here to begin with - http://www.symantec.com/docs/TECH50268 - I would open a case with support so that it can be investigated properly and corrected, that is ofcourse if you are unable to sort it yourself.