Lots of archived items waiting to be indexed

[margiev]

There is a message in the event log that there are 167557 archived items in Vault store that are

waiting to be indexed.  What causes this and how would I fix the problem?

[AndrewB]

honestly, could be a dozen different things. what have you looked at so far?

[katimmons]

May be that you're in BU mode, have you checked this?

In the administration console, you can set and clear vault store backup mode in the following places:

• The context menu on the Enterprise Vault site
• The context menu on any vault store group

• The context menu on any vault store

You can set and clear index location backup mode in the following places:

• The context menu on the Enterprise Vault site
• The context menu on any Enterprise Vault server
• The index service properties page

[margiev]

I don't really know what to look at.  That is why I posted this question.

[margiev]

No, nothing was in Backup mode.

[AndrewB]

rerun the checks from the vault admin console. is the number of itmes waiting to be indexed going up or down?

[Ben_Watts · Accepted solution]

There are many reasons, some of which are below:-

No open Index locations (Different to Backup Mode)

Indexing Service not running

Index locations in backup mode  -  Checked and confirmed to be out of backup mode

Problems with the index location/s

Problems with the item/s to be indexed

Problems with the Index Volume/s themselves (1 or more failed/offline etc)

Honestly could be any number of things, have a quick look here to begin with  -  http://www.symantec.com/docs/TECH50268  -  I would open a case with support so that it can be investigated properly and corrected, that is ofcourse if you are unable to sort it yourself.