I installed Evault 11 on windows 2012 R2 failover cluster.
We configure imap clients as well.
Internally Outlook for WIndows , OWA and outlook anywhere works fine.
Internally Mac outlook 2011 and Mac mail using imap client work fine.
When we try to access archive email or search archive in outlook 2011 mac from INternet it open new window and failed.
We notice in the url it tries alias/enterprisevault but when we change it alias.domain.com/enterprise it work.
Please let me know how we can change this from netbios name to fqdn
I logged the call with Symantec support and they shared the article
Please let me know if we can change this ?
The article refers clearly to the Enterprise Vault Client for MAC that does not support RPC over HTTP.
About IMAP if you define the EV IMAP server to be reachable externally it could work.
You might review the IMAP key points as for the document http://www.symantec.com/docs/DOC6624